TORC24 Review Summary: Mixed Feedback on Efficiency and Customer Service
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TORC24 Review Summary: Mixed Feedback on Efficiency and Customer Service

TORC24 receives mixed reviews, with some clients praising the efficiency and professionalism of specific advisors like Bianca and Aaron, while others express dissatisfaction with pushy sales tactics and unhelpful brokers. Overall, the company seems to offer a range of mortgage services but needs improvement in communication and customer service.

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  • Mortgage Advisors
  • Real Estate Agents
  • Customer Service Managers
  • Marketing Professionals
  • Financial Analysts

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Everything

    Quick responses , good advice , friendly

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 23, 2024
  • Great experience with Torc24

    Bianca was very helpful, supportive and communicative throughout the whole process. We're very pleased!

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Apr 08, 2024
  • Had a wonderful experience with them

    Had a wonderful experience with them. Professional’s handling you and guiding you towards the right decision. Personally Would like to thank TORC24. Cheers

    Sentiment
    • Positive
    Content
    • Smooth Process and Guidance
    Mar 21, 2024
  • Very helpful and efficient service

    Very helpful and efficient service, Hassan was able to answer some tricky questions with speed and was ready to go the extra mile.

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Jan 29, 2024
  • Joseph is fantastic

    Excellent informative and efficient service. Highly recommend.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Jan 04, 2024
  • Bianca was lovely and so helpful

    Bianca was lovely and so helpfulWe are first time buyers and she made everything so easy for us and was really patient with all our questions.So grateful for the help

    Sentiment
    • Positive
    Content
    • First-Time Buyer Experience
    Nov 28, 2023
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Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for TORC24  based on online reviews collected from Trustpilot. The analysis helps Mortgage Advisors, Real Estate Agents, Customer Service Managers, Marketing Professionals, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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