Hostaway Onboarding Specialists Shine in Customer Reviews
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Hostaway Onboarding Specialists Shine in Customer Reviews

Hostaway receives glowing reviews for their onboarding specialists, with Ernesto, Joyce, and Fatih being highlighted for their exceptional guidance and support. Customers appreciate the ease of collaboration, comprehensive training, and quick problem resolution provided by the Hostaway team. The platform is praised for its communication tools, integrations, and user-friendliness, making it a valuable asset for holiday home businesses. Overall, Hostaway's dedicated staff, including Billy and Marianne, consistently deliver outstanding service and contribute to a positive onboarding experience.

Best for
  • Hospitality Managers
  • Customer Success Managers
  • Property Management Professionals
  • Real Estate Investors
  • Travel & Tourism Consultants

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Custom Date - Nov 25, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Billy Joe Verdan is the absolute best

    Billy Joe Verdan is the absolute best! He has been prompt, thorough and skillful each time I have worked with him.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 05, 2024
  • Joyce was excellent with my onboarding…

    Joyce was excellent with my onboarding process and made Hostaway easy to understand!

    Sentiment
    • Positive
    Content
    • Onboarding Experience
    Feb 28, 2024
  • Fatih Govercin was amazing to work…

    Fatih Govercin was amazing to work with!He made onboarding super simple and got me up and running straight away.

    Sentiment
    • Positive
    Content
    • Onboarding Experience
    Feb 27, 2024
  • My questions was answered quickly with…

    My questions was answered quickly with a simple solution! Thanks!

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Feb 26, 2024
  • Very satisfied

    Quick, prompt responses and a successful resolution of my query. Thank you!

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Feb 22, 2024
  • Great Customer Service

    Jeff did a great job helping us resolve our issue with a new feature. He was detailed and efficient in resolving the issue quickly.

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Feb 21, 2024
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Hostaway  based on online reviews collected from Trustpilot. The analysis helps Hospitality Managers, Customer Success Managers, Property Management Professionals, Real Estate Investors, Travel & Tourism Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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