Mixed Reviews for Pest Control Service
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  • Who is this report for?
    • Pest Control Service Managers
    • Customer Service Directors
    • Marketing Professionals in Home Services
    • Product Development Managers in Pest Control
    • Quality Assurance Specialists in Service Industries
Mixed Reviews for Pest Control Service

Explore the True Customer Voice in Pest Control

The online reviews for the Pest Control service highlight a mix of positive and negative experiences. Customers have complained about issues such as technicians not showing up, ineffective treatments, lack of follow-up, and poor customer service. On the other hand, some customers appreciated the prompt service, effective problem termination, and knowledgeable operatives. Overall, there are concerns regarding communication, treatment effectiveness, guarantees, and professionalism within the company.

Source: Trustpilot Reviews of Pest Control 

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Customer Feedback Analysis of Pest Control 

Unlock insights with our Pest Control customer feedback report. Discover key service strengths and areas for improvement.

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Custom Date - Dec 28, 2024
Popular Phrases (limited preview)
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Featured Content
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  • A terrible experience

    A terrible experience that ended up with the County Court before I got my due compensation.I wouldn’t recommend this company to anyone.Absolutely awful.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Oct 28, 2018
  • Extremely bad service they were useless…

    Extremely bad service they were useless couldn’t find bees didn’t turn up on 3 occasions to agreed appointments I would give them a minus score if possible

    Sentiment
    • Negative
    Content
    • Rude and Unprofessional Behavior
    May 12, 2018
  • Mice

    Mice: Positive: Good customer service, quick email replies, friendly team, fee is reasonable, Negative: still in progress, I will update this later

    Sentiment
    • None
    Content
    • Wasp Nest Removal
    Oct 16, 2017
  • Came out very quickly to solve insect …

    Came out very quickly to solve insect problem then resent another person following week to finish off any remaining insects...good communication and very helpful.

    Sentiment
    • Positive
    Content
    • Professional and Effective Service
    Aug 02, 2017
  • Wasp next exterminated - J Arif

    Arrived on time. Very pleasant and terminated the problem quickly and effectively

    Sentiment
    • Positive
    Content
    • Professional and Effective Service
    Aug 01, 2017
  • Professional well informed operative.

    Professional well informed operative (Stephen) dealt promptly with the issue with a minimum of fuss and was able to explain everything to us.

    Sentiment
    • Positive
    Content
    • Professional and Effective Service
    Aug 01, 2017
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Sentiment Analysis (limited preview)
-48 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Pest Control  based on online reviews collected from Trustpilot. The analysis helps Pest Control Service Managers, Customer Service Directors, Marketing Professionals in Home Services, Product Development Managers in Pest Control, Quality Assurance Specialists in Service Industries to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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