Keurig K-Duo Hot & Iced: Mixed Reviews on Performance and Durability
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Keurig K-Duo Hot & Iced: Mixed Reviews on Performance and Durability

Explore the Real User Insights on Keurig K-Duo

The Keurig K-Duo Hot & Iced Coffee Maker has received mixed reviews from users. Many appreciate its dual functionality, allowing for both single cups and carafes, and features like auto-brew and large water reservoir. However, numerous complaints highlight issues with durability, as several users reported machines failing within months. The coffee quality, especially from the carafe side, was criticized for being lukewarm or weak, and some users experienced design flaws, such as the carafe lid. Customer service also faced negative feedback for unhelpful responses. Overall, while some users are satisfied with the machine's convenience and features, many expressed disappointment over its longevity and performance.

Source: Amazon Product Reviews of Keurig K-Duo Hot & Iced Single Serve &

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Customer Feedback Analysis of Keurig K-Duo Hot & Iced Single Serve &

Uncover the truth behind Keurig K-Duo's performance with our detailed customer feedback analysis.

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Custom Date - Mar 06, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Pleased

    This was a replacement for a prior Keurig that did not last 30 days prior to burning out.
    Have had this new unit 2 weeks and happy so far.

    Sentiment
    • Positive
    Content
    • Product Condition On Arrival
    Feb 19, 2025
  • Keurig

    I absolutely love it. Makes great coffee. Doesn’t take up too much space on the counter.

    Sentiment
    • Positive
    Content
    • Brewing Performance
    Feb 12, 2025
  • Thank you to my daughter and son in law

    My daughter and son in law have housed us during an illness. I noticed that their Keurig machine was looking bad. So. We purchased this for them.

    Sentiment
    • Positive
    Content
    • Product Condition On Arrival
    Feb 10, 2025
  • Stopped working after a month

    Stopped working after a month

    Sentiment
    • Negative
    Content
    • Product Quality Issues
    Feb 06, 2025
  • Love

    Love this, so many features. keeps coffee pot hot for roughly two hours, and is super easy to use.

    Sentiment
    • Positive
    Content
    • Features And Functionality
    Feb 05, 2025
  • Keurig works as advertised.

    Very Happy!

    Sentiment
    • Positive
    Content
    • Ease Of Use
    Feb 05, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
4 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Keurig K-Duo Hot & Iced Single Serve & Carafe Coffee Maker, MultiStream Technology, 72oz Reservoir based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Specialists, Quality Assurance Analysts, Retail Purchasing Managers, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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