Mixed Reviews for Hotel El Capitan
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Mixed Reviews for Hotel El Capitan

Explore the Real Guest Opinions of Hotel El Capitan

Kirchstrasse 71, 46514 Schermbeck, North Rhine-Westphalia Germany

Hotel El Capitan offers a mixed experience with some guests praising the attentive staff and delicious food in the Spanish restaurant, while others complain about poor service, cleanliness issues, and lack of organization. The spacious rooms and peaceful location are appreciated by some, but others find the simplicity and cleanliness lacking. The hotel's proximity to the Movie Park and the availability of a snack vending machine are mentioned positively. Overall, opinions are divided on the quality of the hotel.

Source: Tripadvisor Reviews of El Capitan

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Customer Feedback Analysis of El Capitan

Dive into Hotel El Capitan's feedback analysis. Discover the mix of guest experiences, from service to room cleanliness.

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Custom Date - Jan 04, 2025
Popular Phrases (limited preview)
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  • Che bella sorpresa!

    Atmosfera, serenità, relax , ottima cucina Spagnola, servizio preciso e gentile. Camera ampia e pulitissima , piscina e patio esterno. Mi sono sentito in vacanza mentre ero in Germania per una fiera di lavoro. Ci tornerò con mia moglie in vacanza davvero.

    Sentiment
    • Positive
    Content
    • Restaurant Experience
    Apr 01, 2023
  • Gutes Preis/Leistung Verhältnis in ruhiger Lage

    Schönes, ruhiges Zimmer mit allem was man braucht. Wasser in der Dusche sofort heiß, also Vorsicht. Die ruhige Lage ist wunderbar. Das Frühstück war sehr umfangreich und lecker, so viel kann man fast nicht essen. Das Personal freundlich und hilfsbereit.

    Sentiment
    • None
    Content
    • Room Cleanliness
    Jan 01, 2022
  • Kurztrip für eine Nacht

    Die Zimmer sind geräumig aber sehr schlicht, wir hatten 2 Zimmer gebucht beide Zimmer waren nicht wirklich 100 % sauber, hier kann man bestimmt mehr Zeit investieren. Für eine einzige Übernachtungen OK, länger würde ich hier nicht bleiben wollen. Pluspunkt das sehr gute Restaurant

    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Nov 01, 2021
  • Schöner Biergarten, Geduld und Zeit erforderlich

    Man sitzt sehr schÜn unter alten Bäumen in gemßtlichem Ambiente. Gute Auswahl an spanischen Speisen,die lecker sind und nett serviert werden. Bedienung war bei der Abrechnung etwas ßberfordert. Es dauerte, natßrlich war die Technik Schuld. Auf jeden Fall ist die Atmosphäre schÜn. Geduld und Zeit sollte man einplanen.

    Sentiment
    • None
    Content
    • Restaurant Experience
    Aug 01, 2020
  • Angenehmer Aufenthalt

    Wir haben das Wochenende in dem Hotel genossen. Das Personal war sehr zuvorkommend und die Speisen im dem zugehĂśrigen spanischen Restaurant haben uns sehr gut geschmeckt. Wir fĂźhlten uns fĂźr Stunden fast wie in Spanien. Der Innenpool und die Sauna sind leider noch geschlossen.

    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Oct 01, 2019
  • Restaurantbesuch

    Service ungenßgend, Getränke kamen schleppend, das Essen katastropahl, unvollständig, eine Dame bekam nichts. Der Service war total ßberfordert, Keine Organition. Wir brauchten nur die Getränke bezahlen.

    Sentiment
    • Negative
    Content
    • Service Quality
    Aug 01, 2019
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Sentiment Analysis (limited preview)
37 Net Promoter
Score
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