Mixed Reviews for Hotel El Capitan
  • 100 users bookmarked
  • Who is this report for?
    • Hotel Managers
    • Customer Service Trainers
    • Hospitality Consultants
    • Travel Agents
    • Market Researchers
Mixed Reviews for Hotel El Capitan

Explore the Real Guest Opinions of Hotel El Capitan

Kirchstrasse 71, 46514 Schermbeck, North Rhine-Westphalia Germany

Hotel El Capitan offers a mixed experience with some guests praising the attentive staff and delicious food in the Spanish restaurant, while others complain about poor service, cleanliness issues, and lack of organization. The spacious rooms and peaceful location are appreciated by some, but others find the simplicity and cleanliness lacking. The hotel's proximity to the Movie Park and the availability of a snack vending machine are mentioned positively. Overall, opinions are divided on the quality of the hotel.

Source: Tripadvisor Reviews of El Capitan

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of El Capitan

Dive into Hotel El Capitan's feedback analysis. Discover the mix of guest experiences, from service to room cleanliness.

Export
Custom Date - Mar 17, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Che bella sorpresa!

    Atmosfera, serenità, relax , ottima cucina Spagnola, servizio preciso e gentile. Camera ampia e pulitissima , piscina e patio esterno. Mi sono sentito in vacanza mentre ero in Germania per una fiera di lavoro. Ci tornerò con mia moglie in vacanza davvero.

    Sentiment
    • Positive
    Content
    • Restaurant Experience
    Apr 01, 2023
  • Gutes Preis/Leistung Verhältnis in ruhiger Lage

    Schönes, ruhiges Zimmer mit allem was man braucht. Wasser in der Dusche sofort heiß, also Vorsicht. Die ruhige Lage ist wunderbar. Das Frühstück war sehr umfangreich und lecker, so viel kann man fast nicht essen. Das Personal freundlich und hilfsbereit.

    Sentiment
    • None
    Content
    • Room Cleanliness
    Jan 01, 2022
  • Kurztrip für eine Nacht

    Die Zimmer sind geräumig aber sehr schlicht, wir hatten 2 Zimmer gebucht beide Zimmer waren nicht wirklich 100 % sauber, hier kann man bestimmt mehr Zeit investieren. Für eine einzige Übernachtungen OK, länger würde ich hier nicht bleiben wollen. Pluspunkt das sehr gute Restaurant

    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Nov 01, 2021
  • Schöner Biergarten, Geduld und Zeit erforderlich

    Man sitzt sehr schön unter alten Bäumen in gemütlichem Ambiente. Gute Auswahl an spanischen Speisen,die lecker sind und nett serviert werden. Bedienung war bei der Abrechnung etwas überfordert. Es dauerte, natürlich war die Technik Schuld. Auf jeden Fall ist die Atmosphäre schön. Geduld und Zeit sollte man einplanen.

    Sentiment
    • None
    Content
    • Restaurant Experience
    Aug 01, 2020
  • Angenehmer Aufenthalt

    Wir haben das Wochenende in dem Hotel genossen. Das Personal war sehr zuvorkommend und die Speisen im dem zugehörigen spanischen Restaurant haben uns sehr gut geschmeckt. Wir fühlten uns für Stunden fast wie in Spanien. Der Innenpool und die Sauna sind leider noch geschlossen.

    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Oct 01, 2019
  • Restaurantbesuch

    Service ungenügend, Getränke kamen schleppend, das Essen katastropahl, unvollständig, eine Dame bekam nichts. Der Service war total überfordert, Keine Organition. Wir brauchten nur die Getränke bezahlen.

    Sentiment
    • Negative
    Content
    • Service Quality
    Aug 01, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
37 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Tripadvisor and many other platforms.

  1. Unlock Customer Insights: Hotel Verviers Feedback Report
    Tripadvisor Reviews 77
  2. Unlock Insights: Van der Valk Hotel Wolvega Customer Feedback Analysis
    Tripadvisor Reviews 73
  3. Van der Valk Hotel Breda: Dive into Customer Insights
    Tripadvisor Reviews 79
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for El Capitan based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Agents, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 11 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Tripadvisor's terms of use, including copyright regulations, when utilizing the extracted review data.