Hotel El Capitan offers a mixed experience with some guests praising the attentive staff and delicious food in the Spanish restaurant, while others complain about poor service, cleanliness issues, and lack of organization. The spacious rooms and peaceful location are appreciated by some, but others find the simplicity and cleanliness lacking. The hotel's proximity to the Movie Park and the availability of a snack vending machine are mentioned positively. Overall, opinions are divided on the quality of the hotel.
Source: Tripadvisor Reviews of El CapitanStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Dive into Hotel El Capitan's feedback analysis. Discover the mix of guest experiences, from service to room cleanliness.
Atmosfera, serenità, relax , ottima cucina Spagnola, servizio preciso e gentile. Camera ampia e pulitissima , piscina e patio esterno. Mi sono sentito in vacanza mentre ero in Germania per una fiera di lavoro. Ci tornerò con mia moglie in vacanza davvero.
Schönes, ruhiges Zimmer mit allem was man braucht. Wasser in der Dusche sofort heiß, also Vorsicht. Die ruhige Lage ist wunderbar. Das Frühstück war sehr umfangreich und lecker, so viel kann man fast nicht essen. Das Personal freundlich und hilfsbereit.
Die Zimmer sind geräumig aber sehr schlicht, wir hatten 2 Zimmer gebucht beide Zimmer waren nicht wirklich 100 % sauber, hier kann man bestimmt mehr Zeit investieren. Für eine einzige Übernachtungen OK, länger würde ich hier nicht bleiben wollen. Pluspunkt das sehr gute Restaurant
Man sitzt sehr schön unter alten Bäumen in gemütlichem Ambiente. Gute Auswahl an spanischen Speisen,die lecker sind und nett serviert werden. Bedienung war bei der Abrechnung etwas überfordert. Es dauerte, natürlich war die Technik Schuld. Auf jeden Fall ist die Atmosphäre schön. Geduld und Zeit sollte man einplanen.
Wir haben das Wochenende in dem Hotel genossen. Das Personal war sehr zuvorkommend und die Speisen im dem zugehörigen spanischen Restaurant haben uns sehr gut geschmeckt. Wir fühlten uns für Stunden fast wie in Spanien. Der Innenpool und die Sauna sind leider noch geschlossen.
Service ungenügend, Getränke kamen schleppend, das Essen katastropahl, unvollständig, eine Dame bekam nichts. Der Service war total überfordert, Keine Organition. Wir brauchten nur die Getränke bezahlen.
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