Mixed Feedback on Poo~Pourri: Efficacy vs. Service Challenges
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Mixed Feedback on Poo~Pourri: Efficacy vs. Service Challenges

Mixed reviews for Poo~Pourri with customers praising its effectiveness and customer service, while others complain about delays, leaking products, and unresponsive service. Positive feedback highlights the product's efficacy and pleasant scents. On the other hand, negative comments mention issues with order fulfillment, delayed shipping, and unmet expectations. Some customers faced challenges with receiving orders on time and dealing with unresponsive customer support. Overall, the product quality seems satisfactory, but there are concerns about consistency in service and delivery.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The Christmas scents sample pack was…

    The Christmas scents sample pack was the first time I ever used PooPourri. It really does work. No bad smells come from the bathroom and a nice scent is left behind. I now want to try the other scents!

    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Nov 25, 2020
  • Never received my items

    Never received my items. Customer service was unresponsive.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 09, 2020
  • A family affair.

    This works! I love it. My five year old uses it too He loves it so much he took it to pre-scool for show and tell! I bet you did not think of this marketing tactic 😜

    Sentiment
    • Positive
    Content
    • Scent Quality
    Jan 08, 2020
  • Excellent product!

    Awesome to receive a freebie on a product that we already use! Thanks so much, it has been a staple in all of our bathrooms :)

    Sentiment
    • Positive
    Content
    • Product Quality
    Dec 28, 2019
  • Works exactly like it says

    Works exactly like it says. Awesome product!

    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Dec 28, 2019
  • I am very satisfied with Poo Pourri and…

    I am very satisfied with Poo Pourri and will be a customer for life. Thank you Poo Pourri!!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 22, 2019
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Sentiment Analysis (of 30 reviews)
16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Poo~Pourri  based on online reviews collected from Trustpilot. The analysis helps Product Manager, Marketing Specialist, Customer Service Director, Business Analyst, Retail Buyer to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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