Mixed Customer Feedback for NetDebt: High Fees, Communication Issues, and Trust Concerns
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Mixed Customer Feedback for NetDebt: High Fees, Communication Issues, and Trust Concerns

NetDebt receives mixed reviews from customers. While some appreciate the assistance in debt management and stress relief, others criticize the high fees, misleading information, and lack of transparency. Clients mention difficulties in communication, inaccurate time frame estimates, and unexpected charges. Despite some positive experiences with helpful and courteous staff, there are concerns about overcharging and potential legal issues. Overall, opinions vary on NetDebt's effectiveness and trustworthiness in debt consolidation and relief services.

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  • Financial Analysts
  • Debt Settlement Professionals
  • Consumer Rights Attorneys
  • Market Researchers
  • Financial Advisors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • You continue to serve

    You continue to serve. Your. Clients through this crisses. Thank you.

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Apr 05, 2020
  • You charge way to much for financial…

    You charge way to much for financial pay. No I would not refer this company.

    Sentiment
    • Positive
    Content
    • High Fees and Costs
    Mar 25, 2020
  • Fantastic debt relief company

    Fantastic debt relief company. An outstanding group with great integrity. They saved me thousands.

    Sentiment
    • Positive
    Content
    • Debt Settlement Process
    Mar 10, 2020
  • Always on top of my acct

    Always on top of my acct. Prompt responses . So happy I chose net debt to help me .

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 04, 2020
  • Work well with your Clients very…

    Work well with your Clients very flexible..Thanks NetDebt

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Mar 03, 2020
  • Thank You Team NetDebt for progress…

    Thank You Team NetDebt for progress toward me becoming debt free!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 25, 2020
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Sentiment Analysis (of 30 reviews)
45 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NetDebt  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Debt Settlement Professionals, Consumer Rights Attorneys, Market Researchers, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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