Mixed Reviews: Fast Approval but Concerns on Fees & Communication
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Explore the Detailed Review Analysis of Next Loan Lending

Mixed Reviews: Fast Approval but Concerns on Fees & Communication

Next Loan Lending has received a mix of positive and negative reviews. Customers appreciate the quick loan approval process and the company's willingness to lend when others wouldn't. However, several complaints highlight issues with high interest rates, hidden fees, poor customer service, and difficulties in reaching the company for loan repayment or inquiries. Some reviewers felt misled about the total repayment amounts, leading to financial strain. Overall, there are concerns about transparency, communication, and the overall cost of borrowing from Next Loan Lending.

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  • Consumer Rights Advocates
  • Loan Officers
  • Marketing Managers
  • Business Strategists

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Can't reach them to pay off loan...

    Can't reach them to pay off loan...Within the time frame of operations

    Sentiment
    • Negative
    Content
    • Difficulty in Contacting the Company
    Apr 02, 2023
  • helpful loan if your in a pinch

    very high interest rate but it still helped me out with getting my bills in order.

    Sentiment
    • Positive
    Content
    • Loan Cost and Affordability
    Feb 17, 2023
  • Expedient

    Very flexible and fast ...Easy to follow and much information on your loan

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Dec 19, 2022
  • Worst experience ever once approved…

    Worst experience ever once approved they will NOT allow you to change and pay off the loan!

    Sentiment
    • Negative
    Content
    • Loan Repayment Issues
    Dec 16, 2022
  • Great full customer

    I am very thankful for their help in assistance with my loan. They were quick and easy to work with.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 15, 2022
  • Fast and trustworthy

    I was very pleased with the process .it was simple and fast as a retir ING customer,I felt at ease doing the whole process.

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Dec 12, 2022
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Next Loan Lending  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Consumer Rights Advocates, Loan Officers, Marketing Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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