Mixed Reviews Highlight Account Issues, High Fees, and Maintenance Problems
  • 71 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Explore the Depth of MILES Carsharing Customer Feedback

Mixed Reviews Highlight Account Issues, High Fees, and Maintenance Problems

Mixed reviews for MILES Carsharing & Transport highlight issues with account suspensions, high fees for services like email forwarding and ticket handling, limited availability in certain areas, as well as problems with vehicle maintenance and customer service responsiveness.

Best for
  • Transportation Service Managers
  • Customer Experience Strategists
  • Automotive Fleet Managers
  • Business Analysts
  • Market Research Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Jul 17, 2024
Featured Content
  • Sehr Gute Firma

    Lohnt sich. Oft schenkt euch miles Guthaben oder es gibt Autos mit 7€ rabatt. Bestimmt die Hälfte meiner Fahrten sind for free :)

    Sentiment
    • Positive
    Content
    • Cost and Pricing
    Jun 18, 2024
  • Akzeptieren Führerschei nicht

    Nach über 20 Jahren ist bei meinem Führerschein eine Ecke abgebrochen. Weder ShareNow, Flinkster noch die Polizei haben damit ein Problem. Miles schon. Auch nach 3maligem Austausch mit dem Kundendienst keine Chance! Werde jetzt nicht für Miles einen neuen Führerschein beantragen und bezahlen. Dann eben ShareNow und Flinkster 🤷🏻‍♂️

    Sentiment
    • Negative
    Content
    • Account Suspension Issues
    Jun 17, 2024
  • Fast perfekt

    Der Service ist gut aber die Hotline teilweise schwer zu erreichen und durch ein Ticket sind deren Bearbeitungsgebühren 30€ was ich dezent viel finde …

    Übrigens 20€ Guthaben bei Anmeldung. 58u83Cu199 Gönn dir

    Sentiment
    • Positive
    Content
    • Billing and Fees
    Jun 15, 2024
  • Eigentlich super

    Wirklich top gestaltete und übersichtliche App. Der Anmeldeprozess ist auch simpel und geht zügig. In meiner Stadt sind die Fahrzeuge überall verfügbar.
    Einziges großes Manko sind die Drop Off und Pick Up Gebühren am Flughafen.
    Diese sind einfach viel zu teuer. Bitte ändert das und es ist wird mit Sicherheit für viele attraktiver ein Fahrzeug zum Flughafen zu nehmen.

    Sentiment
    • None
    Content
    • Billing and Fees
    Jun 14, 2024
  • 30€ für eine E-Mail

    Abzocker, verlangen allen ernstes 30€ für das weiterleiten einer E-Mail bei einem Strafzettel 👎🏻

    Sentiment
    • Negative
    Content
    • Billing and Fees
    Jun 07, 2024
  • Kundenservice reagiert nicht und Account ohne Grund gesperrt

    Ich glaub kaum ein Kundenservice ist schlechter.
    Mein Mann und ich haben jeweils versucht einen Accout zu erstellen. Von Anfang an waren diese gesperrt. Der Grund ist nicht ersichtlich.
    Ich habe also den Kundenservice mehrfach kontaktiert vor Wochen und immer noch keine Antwort erhalten.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jun 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. App Store Reviews 71
  2. Google Play Reviews 71
  3. App Store Reviews 77
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for MILES Carsharing & Transport based on online reviews collected from App Store. The analysis helps Transportation Service Managers, Customer Experience Strategists, Automotive Fleet Managers, Business Analysts, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.