Tent and Table Customer Feedback Analysis
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Tent and Table Customer Feedback Analysis

Mixed customer feedback for Tent and Table. While some praised fast shipping and good quality, others complained about missing parts, poor customer service, and receiving used products. The company's return policy and handling of issues were highlighted as areas needing improvement.

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Custom Date - May 20, 2024
Featured Content
  • Insane $1,800 return fee!!!

    I own my own company and have purchased commercial tents from numerous companies. This was the 1st time that I purchased from them and when realizing that the poles come apart, I knew it was not heavy duty.I hadn't even opened the boxes and called them to return the items. They insisted I pay an $1800+ restocking fee to return. I could understand that if I had opened them and took things out and had to re package them to return but they were not even opened.Absolutely ridiculous...

    Sentiment
    • Negative
    Content
    • Return Policy
    Feb 01, 2023
  • Always fast and reliable

    Always fast and reliable. All products I have ordered have gotten here quickly. All products are great quality. Customer service has been helpful whenever I have needed them.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Feb 10, 2021
  • This is a very well made tent

    This is a very well made tent. Perfect for weekend parties at the house. Easy set up and take down after doing it for the first time. Looks like it will last for years with proper storage. Definitely recommended.

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 11, 2020
  • We purchased a 20x20 High Top Tent

    We purchased a 20x20 High Top Tent. I worked with Toni and she was very helpful and everything was delivered in good condition and we are very happy with the product and the service we received! Thank You!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jul 21, 2020
  • HAD MISS PARTS IN SHIPMENT

    HAD MISS PARTS IN SHIPMENT , REPORTED IT THEY SAID THEY WOULD SHIP IT OUT ,BUT PART BEEN 2 WEEK

    Sentiment
    • Negative
    Content
    • Missing Parts Issue
    Jun 20, 2020
  • Happy Customer

    Answered questions thoroughly and cheerfully. Delivery was timely. Cost was exceptional. Product was excellent and as described.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jun 12, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Tent and Table  based on online reviews collected from Trustpilot. The analysis helps Event Planners, Retail Managers, Customer Service Executives, Product Managers, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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