Mixed customer feedback for Tent and Table. While some praised fast shipping and good quality, others complained about missing parts, poor customer service, and receiving used products. The company's return policy and handling of issues were highlighted as areas needing improvement.
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Insightful analysis of Tent and Table customer feedback. Discover the strengths and areas for improvement in product and service.
I own my own company and have purchased commercial tents from numerous companies. This was the 1st time that I purchased from them and when realizing that the poles come apart, I knew it was not heavy duty.I hadn't even opened the boxes and called them to return the items. They insisted I pay an $1800+ restocking fee to return. I could understand that if I had opened them and took things out and had to re package them to return but they were not even opened.Absolutely ridiculous...
Always fast and reliable. All products I have ordered have gotten here quickly. All products are great quality. Customer service has been helpful whenever I have needed them.
This is a very well made tent. Perfect for weekend parties at the house. Easy set up and take down after doing it for the first time. Looks like it will last for years with proper storage. Definitely recommended.
We purchased a 20x20 High Top Tent. I worked with Toni and she was very helpful and everything was delivered in good condition and we are very happy with the product and the service we received! Thank You!
HAD MISS PARTS IN SHIPMENT , REPORTED IT THEY SAID THEY WOULD SHIP IT OUT ,BUT PART BEEN 2 WEEK
Answered questions thoroughly and cheerfully. Delivery was timely. Cost was exceptional. Product was excellent and as described.
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