Sunset Finance Inc. Customer Service Excellence
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Sunset Finance Inc. Customer Service Excellence

Sunset Finance Inc. stands out for its exceptional customer service, with many clients praising specific staff members for their friendliness, knowledge, and helpfulness. The company is known for working with all credit types and providing quick, professional service. Despite some negative reviews mentioning predatory lending practices and rude staff in specific locations, overall, Sunset Finance Inc. receives high recommendations from satisfied customers who appreciate the positive attitudes and efficiency of their experiences.

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  • Financial Analysts
  • Customer Service Managers
  • Marketing Professionals
  • Product Managers
  • Business Strategists

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Custom Date - May 26, 2024
Featured Content
  • The manager is the greatest staff is…

    The manager is the greatest staff is amazing ten out of ten recommend

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness
    Apr 24, 2024
  • Although I did not accept the loan…

    Although I did not accept the loan process was easy and quick.

    Sentiment
    • Positive
    Content
    • Loan Approval Process
    Apr 19, 2024
  • Definitely recommend these great people…

    Definitely recommend these great people , sweet caring an very understanding.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness
    Apr 16, 2024
  • Very friendly staff

    Very friendly staff. I absolutely love Tonya and all the hard work she does to get you what you need.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness
    Apr 10, 2024
  • Nicole and staff are amazing

    Nicole and staff are amazing. They are always willing to help when I'm in need!!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 18, 2024
  • The company that will help

    It’s a great company that will give you a chance even when others won’t

    Sentiment
    • Positive
    Content
    • Loan Approval Process
    Feb 24, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Sunset Finance Inc.  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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