Mixed Reviews for SIXT - Aeropuerto de Málaga: Fast Service, Friendly Staff, Hidden Charges
Explore SIXT Málaga's Customer Feedback Analysis

Mixed Reviews for SIXT - Aeropuerto de Málaga: Fast Service, Friendly Staff, Hidden Charges

& 3, Terminal 2 and 3, Llegadas, Churriana, 29004 Málaga, Spain

Mixed reviews for SIXT - Aeropuerto de Málaga, highlighting fast service, friendly staff, and good car quality. However, there are concerns raised about hidden charges, lack of evidence transparency, and issues with car availability and substitutions. Customers praise specific staff members like Miguel and Irene for their excellent service. Some reviewers mention positive experiences with the booking app and convenient processes. Overall, there is a recurring theme of satisfaction with the vehicles and the efficiency of the staff, but caution is advised regarding potential pitfalls like unexpected charges and car availability.

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Popular Phrases (of 30 reviews)
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  • Amaizing service, nice communication, the car was great!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Sixt Malaga aéroport parfait et Miguel au top ! Rapidité Efficacité Très sympathique.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Very friendly, no aggressive sell of extra insurance.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Very good service they try their best to fulfill my request and give my options to satisfy my needs.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Great experience. Home, car, advice… TopThanks to Miguel in particular!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Mooie, nette auto’s van diverse merken en vriendelijk, behulpzaam personeel

    Sentiment
    • Positive
    Content
    • Car Condition and Quality
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Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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