Scotiabank Customer Reviews Summary
Explore Scotiabank's Customer Feedback Insights

Scotiabank Customer Reviews Summary

Av. P.º de la Reforma 222, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico

Scotiabank receives mixed reviews from customers, with complaints about slow service, unhelpful staff, and long wait times. Some customers praise the quick and friendly service received. Issues mentioned include inconsistent information, lengthy processes for simple tasks, and system obstacles.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Muy mal servicio no se fija las cajeras a la hora de digitat y luego dicen que no pueden hacer nada

    Sentiment
    • Negative
    Content
    • Banking Procedures

  • Terrible, lentos, un calor dentro terrible. No recomiendable

    Sentiment
    • Negative
    Content
    • Branch Atmosphere

  • Fui a hacer un pago en ventanilla entre semana por la ma帽ana y todo fue muy r谩pido y buena atenci贸n.

    Sentiment
    • Positive
    Content
    • Customer Service Experience

  • Actualmente por cuestiones de la pandemia el horario de apertura de la sucursal es a las 10:00am

    Sentiment
    • Positive
    Content
    • None

  • This bank from Canada won鈥檛 except your Canadian bank card. Don鈥檛 use

    Sentiment
    • Negative
    Content
    • Banking Procedures

  • P茅simo servicio, m谩s de una hora para aperturar una cuenta, sucursal en remodelaci贸n.. 馃槖

    Sentiment
    • Negative
    Content
    • Account Opening Process
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Scotiabank based on online reviews collected from Google Business. The analysis helps Banking Executives, Customer Service Managers, Market Research Analysts, Financial Consultants, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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