ROK Financial: Exceptional Customer Service and Efficient Business Funding Process
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Explore ROK Financial's Stellar Customer Feedback

ROK Financial: Exceptional Customer Service and Efficient Business Funding Process

ROK Financial receives overwhelmingly positive feedback from customers, praising the exceptional customer service provided by individuals like Ashley, Ryan, and Michael. Clients highlight the efficiency, professionalism, and dedication of ROK Financial's team members in securing business funding. Despite a few isolated negative experiences, the majority of reviewers express satisfaction with the service and support received. ROK Financial stands out for its transparent processes, quick funding approvals, and personalized approach to addressing clients' financial needs.

Best for
  • Financial Analysts
  • Customer Service Managers
  • Business Consultants
  • Entrepreneurs
  • Investment Advisors

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Best financial institution around

    Best financial institution around. Ashley was the best!!!!!!…Highly recommend

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 13, 2024
  • I wanted tto express my appreciation…

    I wanted tto express my appreciation for the service provided to me by Michael at rok financial.Their team was very helpful in helping my business!

    Sentiment
    • Positive
    Content
    • Responsive and Helpful Staff
    Mar 04, 2024
  • Ashley Curreri Was a god send when it…

    Ashley Curreri Was a god send when it came to helping me get my loan done .. she kept it straight forward .. service was wonderful

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Feb 01, 2024
  • it took two days to fund this company is efficient.

    I called Ryan and he was quick and efficient with doing the paperwork for my client. he was able to fund the loan in two days .thanks Ryan..

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Jan 31, 2024
  • Rok Financial is a great company

    Rok Financial is a great company. Working with Justin and Ryan. Company provides great funding solutions, very responsive, and close fast.

    Sentiment
    • Positive
    Content
    • Responsive and Helpful Staff
    Jan 04, 2024
  • PAUL ,

    Paul, He is very professional , hard working person with very good attitude and helpful person

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Jan 03, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ROK Financial  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Business Consultants, Entrepreneurs, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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