PupsCloset Customer Reviews Analysis
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PupsCloset Customer Reviews Analysis

Mixed customer feedback for PupsCloset with concerns about customer service responsiveness, order accuracy, and product durability. While some customers praise the quality and design of the harnesses and leashes, others express frustration over late deliveries, incorrect personalization, and lack of communication from the company.

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  • E-commerce Managers
  • Customer Service Representatives
  • Product Managers
  • Marketing Analysts
  • Retail Strategists

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Custom Date - May 22, 2024
Featured Content
  • The harness fits her nicely and it is…

    The harness fits her nicely and it is well made and sturdy. I like the velcro name and number stick ons!

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 21, 2023
  • Ordered this beautiful harness for my…

    Ordered this beautiful harness for my puppy and get many compliments!

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 07, 2022
  • I ordered 2 harnesses for my dog

    I ordered 2 harnesses for my dog. Both arrived in a timely fashion . They are well made --strong and sturdy and fit well. The sizing chart was an excellent help. Will definitely use Pupscloset again

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 05, 2022
  • Everything was fine except no directions

    No Directions or pictures but, everything else fine.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 14, 2022
  • Quality Product

    Great Seller. Fast shipping. Quality Product.Very happy with Leash & Harness I received.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Apr 01, 2022
  • Love the harness

    Love the harness. Great price, great quality! I did experience a problem with the shipping, but this company was right on it and kept me informed on what was happening with the order. Very pleased!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 29, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for PupsCloset  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Representatives, Product Managers, Marketing Analysts, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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