Petland Frisco: Mixed Reviews and Controversies
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Petland Frisco: Mixed Reviews and Controversies

2930 Preston Rd Unit 810, Frisco, TX 75034, United States

Petland Frisco receives mixed reviews from customers. While some praise the friendly and helpful staff, healthy puppies, and pleasant atmosphere, others criticize the conditions in which the animals are kept, the high prices, and allegations that they source puppies from puppy mills. There are also complaints about sick puppies and issues with warranties. Overall, customer experiences vary greatly, and it's advisable to exercise caution when considering purchasing a pet from Petland Frisco.

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  • Pet Store Owners
  • Animal Welfare Advocates
  • Veterinarians
  • Pet Breeders
  • Marketing Analysts

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Popular Phrases (of 30 reviews)
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  • Always nice and helpful. Large assortment of supplies and excellent food for your pets.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness

  • Bought a mini Aussie from here and the manager and employee were very nice but she has Giardia( parasites) along with kennel cough. I paid $6k and she’s sick right off the bat.. please go to a reputable breeder instead.

    Sentiment
    • None
    Content
    • Puppy Quality and Health

  • I love that they have booths to play with puppies. They are all AKC registered and healthy.

    Sentiment
    • Positive
    Content
    • Facility and Atmosphere

  • I had a great time. I adopted a French bulldog and it was a very seem-less process. Petland gets a bad rep, but what people don’t know is they are franchised. Petland Frisco is great!

    Sentiment
    • Positive
    Content
    • Puppy Mills and Animal Cruelty

  • Jon was so helpful and explained everything about our puppy and the plan for his health.

    Sentiment
    • Positive
    Content
    • Training and Lifelong Support

  • So many puppies in little enclosures. They are not playful and they look sad. This place needs to be shut down. They buy their puppies from puppy mills and ask for thousands of dollars to sell them.

    Sentiment
    • None
    Content
    • Puppy Mills and Animal Cruelty
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Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Petland Frisco based on online reviews collected from Google Business. The analysis helps Pet Store Owners, Animal Welfare Advocates, Veterinarians, Pet Breeders, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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