Mixed Reviews for Liven: Improving Wellbeing App
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Mixed Reviews for Liven: Improving Wellbeing App

Liven: Improving Wellbeing app receives mixed reviews, with users highlighting issues like difficulty in canceling subscriptions, lack of personalized content, and problems with refunds. Some find value in the self-reflection questions and challenges, while others criticize the app for not meeting their expectations and being misleading in its marketing. Users express frustration with the app's limitations, lack of interactivity, and customer service issues.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy to use

    I love this app! Easy to use and navigate. I love the challenges.

    Sentiment
    • Positive
    Content
    • App Usability and Navigation
    Jul 14, 2024
  • Very helpful

    I’m only on day 2 of the app but I feel like so far it has been helpful. It has already forced me (in a good way) to face things I didn’t know were issues in my life. I feel hopeful that I will continue to identify areas of improvement and ways to heal.

    Sentiment
    • Positive
    Content
    • Effectiveness and Impact
    Jul 14, 2024
  • Good customer service

    Responsive customer service. Addressed my concern promptly and positively.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 13, 2024
  • Check ins help!!

    The questions asked by liven help with awareness. I struggle with fear related to what is happening to my brain. These questions help me keep track of trends.

    Sentiment
    • Positive
    Content
    • Effectiveness and Impact
    Jul 09, 2024
  • Scam

    Call your bank and have them file a fraudulent claim. This app is nothing but lies and scams!

    Sentiment
    • Negative
    Content
    • Financial Issues and Refunds
    Jul 09, 2024
  • There are better apps

    I promise you it’s not worth any expense you might spend on this. And good luck getting any money back. Customer service and satisfaction is of low priority.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 09, 2024
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Liven: Improving Wellbeing based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Experience Specialists, Mobile App Developers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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