Mixed Reviews for Sani Mountain Lodge: Safety Concerns and Unique Experiences
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Mixed Reviews for Sani Mountain Lodge: Safety Concerns and Unique Experiences

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Sani Mountain Lodge has received mixed reviews from visitors. Complaints primarily focus on health and safety issues, particularly concerning gas installations, leading to tragic incidents. Several guests praised the stunning location, delicious food, and friendly staff, highlighting the recent management changes that improved service and accommodations. However, high prices and inconsistent room quality were common concerns. While some enjoyed the lodge's charm and cozy atmosphere, others found it lacking in necessary updates and warmth. Overall, the lodge offers a unique experience for adventure seekers but poses significant risks that potential guests should consider carefully.

Source: Tripadvisor Reviews of Sani Mountain Lodge

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Customer Feedback Analysis of Sani Mountain Lodge

Uncover the truth about Sani Mountain Lodge with our in-depth analysis of customer feedback, safety, and service quality.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Don't miss a chance to stay here

    Wonderful experience. Gracious people. Good food and drink. Warm and cozy rooms. Just a great place to stay for a night or two. Wood burning stove id a great job of heating the room. Hot water, and I mean hot, tubs added to bed by staff. Highly recommend.

    Sentiment
    • Positive
    Content
    • Accommodation Quality
    May 01, 2023
  • Lesotho Border Control

    Did the drive up Sani Pass and was looking forward to the lunch at Sani Mountain Lodge. Unfortunately, Lesotho border control wanted our Covid vaccination certificates which we didn't have. So headed back without visiting the Highest Pub in Africa. Take note travellers wrt the vaccination certificate.

    Sentiment
    • None
    Content
    • Scenic Location
    Jul 01, 2022
  • Best Experience

    Spent a wonderful night with my two sons up at the Sani Mountain Lodge. The hospitality, food and service was "world class". Thanks to the team, it was the highlight of our stay in Lesotho. I look forward to visiting again with our extended family.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 01, 2022
  • Peaceful place

    Easy to access by Lesotho side. It’s a tar road, one hour from the last city. Very peaceful place and quite. Very good place to hiking. Food and team have been excellent ! Nature that’s all what you need !

    Sentiment
    • Positive
    Content
    • Scenic Location
    Feb 01, 2020
  • A beer up high

    Beer in hand, and looking down into the valley. A worthwile reward for driving up the Sani Pass. Lunch time quite a rush with the tour vehicles coming up. Wait an hour and then enjoy a meal.Worth to stop there and enjoy.Spend time to walk around and see what nature is up there.

    Sentiment
    • Positive
    Content
    • Dining Experience
    Feb 01, 2020
  • Caused the death of our close family friend

    Disgusting disregard for health and safety caused the death of my family friend by installing external gas geysers in the rooms and then illegally fitting a flu system to try cover this up!! Do not stay here if you love your family.

    Sentiment
    • Negative
    Content
    • Health And Safety Issues
    Dec 01, 2018
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