Novilla Queen Mattress: Comfort Mixed with Quality Concerns
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Novilla Queen Mattress: Comfort Mixed with Quality Concerns

The Novilla Queen Size 12 Inch Gel Memory Foam Mattress receives mixed reviews, with some users praising its comfort and firmness while others complain about it being too soft, not expanding fully, or causing back pain. Many users highlight its affordability and initial comfort, but long-term durability and expansion issues have been reported. Some customers faced challenges with customer service and warranty claims. Overall, the mattress is described as comfortable and supportive initially, but concerns arise regarding long-term use, firmness levels, and quality consistency.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bed in a box

    My mother loves her new bed! Very comfortable and convenient.

    Sentiment
    • Positive
    Content
    • Mattress Comfort
    May 27, 2024
  • Highly recommend!

    This is a beautiful, well-made, sturdy bed. I highly recommend!

    Sentiment
    • Positive
    Content
    • Mattress Quality
    May 24, 2024
  • Not medium firm for me

    Too soft for my liking. Back is in pain now after 6 months. Have to give away and buy a new one. Probably good if you like a soft bed.

    Sentiment
    • None
    Content
    • Mattress Firmness
    May 21, 2024
  • So far so good

    I love it so far! No noticeable smell, very soft

    Sentiment
    • Positive
    Content
    • Mattress Smell
    May 21, 2024
  • I will definitely buy again

    Fast delivery very affordable if you in a budget in top of all you sleep so good am very pleased I definitely recommend this mattress

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 19, 2024
  • Not great

    The firmness is right on point. The smell lasted a few days and took almost two weeks to fully expand. And one corner didn’t expand all the way but overall. Okay

    Sentiment
    • None
    Content
    • Mattress Expansion
    May 18, 2024
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Sentiment Analysis (of 30 reviews)
28 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Novilla Queen Size Mattress, 12 Inch Gel Memory Foam Mattress for Cool Night & Pressure Relief, based on online reviews collected from Amazon. The analysis helps E-commerce Managers, Product Managers, Customer Service Representatives, Marketing Analysts, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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