Minded: Mixed Reviews Highlighting Billing Concerns and Professional Care
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    • Healthcare Administrators
    • Customer Service Managers
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    • Clinical Psychologists
Minded: Mixed Reviews Highlighting Billing Concerns and Professional Care

Explore Minded's Customer Feedback Analysis Report

Mixed reviews for Minded with concerns about billing, missed appointments, unresponsive customer service, and difficulties with the platform. Some users praise the professionals' care and help received during sessions. Issues include unexpected charges, technical problems accessing the platform, unprofessional behavior, and prescription complications.

Source: Trustpilot Reviews of Minded 

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Customer Feedback Analysis of Minded 

Unlock insights into Minded's customer feedback on billing, professional care, and more with our comprehensive analysis report.

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Custom Date - Dec 31, 2024
Popular Phrases (limited preview)
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Featured Content
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  • The lady I see is very thorough and…

    The lady I see is very thorough and seems to really care. She is trying to help with every need that I have and explains things well.

    Sentiment
    • Positive
    Content
    • Provider Quality and Care
    Jun 15, 2023
  • My provider never showed up to my…

    My provider never showed up to my appointment

    Sentiment
    • Negative
    Content
    • Appointment Management
    Mar 12, 2023
  • Didn’t work my appointment never worked…

    Didn’t work my appointment never worked so I couldn’t see my doctor

    Sentiment
    • Negative
    Content
    • Appointment Management
    Feb 26, 2023
  • App works well and my session was very…

    App works well and my session was very good. I also feel like I have a good connection

    Sentiment
    • Positive
    Content
    • Provider Quality and Care
    Feb 20, 2023
  • No one showed up for my appointment

    No one showed up for my appointment, and conflicting instructions were given for how to get into my acct.

    Sentiment
    • Negative
    Content
    • Accessibility and Communication
    Feb 16, 2023
  • Kevin always listens to my concerns &…

    Kevin always listens to my concerns & explains things very thoroughly.

    Sentiment
    • Positive
    Content
    • Provider Quality and Care
    Feb 03, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-20 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Minded  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Customer Service Managers, Health Tech Entrepreneurs, Digital Marketing Professionals, Clinical Psychologists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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