Minded: Mixed Reviews Highlighting Billing Concerns and Professional Care
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Minded: Mixed Reviews Highlighting Billing Concerns and Professional Care

Mixed reviews for Minded with concerns about billing, missed appointments, unresponsive customer service, and difficulties with the platform. Some users praise the professionals' care and help received during sessions. Issues include unexpected charges, technical problems accessing the platform, unprofessional behavior, and prescription complications.

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  • Customer Service Managers
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  • Digital Marketing Professionals
  • Clinical Psychologists

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Custom Date - May 23, 2024
Featured Content
  • The lady I see is very thorough and…

    The lady I see is very thorough and seems to really care. She is trying to help with every need that I have and explains things well.

    Sentiment
    • Positive
    Content
    • Provider Quality and Care
    Jun 15, 2023
  • My provider never showed up to my…

    My provider never showed up to my appointment

    Sentiment
    • Negative
    Content
    • Appointment Management
    Mar 12, 2023
  • Didn’t work my appointment never worked…

    Didn’t work my appointment never worked so I couldn’t see my doctor

    Sentiment
    • Negative
    Content
    • Appointment Management
    Feb 26, 2023
  • App works well and my session was very…

    App works well and my session was very good. I also feel like I have a good connection

    Sentiment
    • Positive
    Content
    • Provider Quality and Care
    Feb 20, 2023
  • No one showed up for my appointment

    No one showed up for my appointment, and conflicting instructions were given for how to get into my acct.

    Sentiment
    • Negative
    Content
    • Accessibility and Communication
    Feb 16, 2023
  • Kevin always listens to my concerns &…

    Kevin always listens to my concerns & explains things very thoroughly.

    Sentiment
    • Positive
    Content
    • Provider Quality and Care
    Feb 03, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Minded  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Customer Service Managers, Health Tech Entrepreneurs, Digital Marketing Professionals, Clinical Psychologists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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