Lowrance Customer Service and Product Quality Analysis
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Explore Lowrance Customer Feedback Insights 2023

Lowrance Customer Service and Product Quality Analysis

Lowrance customers have mixed experiences with the brand's customer service, with complaints about long wait times, lack of technical expertise, and unresponsiveness. On the other hand, customers praise the products' quality, design, and fast delivery. Issues with rebates and communication gaps also surfaced, leading to frustrations among buyers. Suggestions for improvement include hiring more knowledgeable support staff and enhancing responsiveness to customer queries.

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  • Product Managers
  • Marketing Professionals
  • Retail Managers
  • Business Analysts

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Awesome products!products love my Lowrance dept…

    Great products love my Lowrance dept finders ghost trolling motor

    Sentiment
    • None
    Content
    • Product Quality and Performance
    Apr 06, 2023
  • quick response and correct direction

    quick response and correct direction. solved my problems

    Sentiment
    • Positive
    Content
    • Technical Support Efficiency
    Mar 27, 2023
  • Transducer Finder

    using the transducer finder made my search convenient and easy.

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Mar 26, 2023
  • Service

    Didn’t have to wait long for technical support to anser

    Sentiment
    • Positive
    Content
    • Technical Support Efficiency
    Mar 24, 2023
  • I was able to quickly and easily…

    I was able to quickly and easily determine the correct part I needed and order it.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Mar 22, 2023
  • Fast and easy-to-use website fast on…

    Fast and easy-to-use website fast on time delivery.

    Sentiment
    • Positive
    Content
    • Product Delivery Speed
    Mar 16, 2023
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Lowrance  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Marketing Professionals, Retail Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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