Mixed Feedback on KrispCall Features and Service
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Mixed Feedback on KrispCall Features and Service

KrispCall receives mixed reviews on Trustpilot, with positive feedback on features like call recording, call forwarding, and real-time monitoring. Users appreciate the customer support and ease of use but criticize the company for alleged fake reviews and unethical practices. Overall, KrispCall is praised for improving communication efficiency and customer service in various industries.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Time-Saving

    As a busy professional, I rely on KrispCall Bulk SMS feature to send important message efficiently and securely. It allows me to quickly reach multiple recipients simultaneously, saving valuable time and effort.

    Sentiment
    • Positive
    Content
    • Efficiency and Productivity
    Aug 15, 2024
  • KrispCall call transfer tools are quite…

    KrispCall call transfer tools are quite helpful. They have made handling both incoming and outgoing call much easier for our travel agency and help us direct each call to the right person effectively.

    Sentiment
    • Positive
    Content
    • Call Management and Organization
    Aug 14, 2024
  • Everything i need

    I am highly satisfied with how switching from traditional phone to KrispCall made calling so much easier. I can make and receive calls from anywhere, without being limited to a certain area. Plus, it is much cheaper than traditional phone lines, and i have everything i need.

    Sentiment
    • Positive
    Content
    • Value for Money
    Aug 13, 2024
  • I have been using krispCall for my…

    I have been using krispCall for my recruitment company, and I am really happy with how it handles incoming calls. It makes sure calls get to the right department and keeps things running smoothly, even during busy times. I can easily keep track of everything, and I never miss important calls. Overall, KripsCall does an excellent job with inbound calls and deserves a rating !

    Sentiment
    • Positive
    Content
    • Call Management and Organization
    Aug 09, 2024
  • I wanted to connect my HubSpot account…

    I wanted to connect my HubSpot account with kripsCall, but I was not sure how. Thank you 🤝 for the great Krispcall support team, who guided me step-by step and with full-understanding through all the steps😊.

    Sentiment
    • Positive
    Content
    • Integration and Compatibility
    Aug 07, 2024
  • Great and Helpful

    Their chat agent was great and helpful. I was facing issue with setup at the beginning but they helped me to setup my workspace.

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Jul 31, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for KrispCall  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Sales Directors, IT Managers, Marketing Professionals, Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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