Mixed Sentiment Towards NerdWallet: Speedy and Professional, Yet Lacking in Loan Assistance
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Mixed Sentiment Towards NerdWallet: Speedy and Professional, Yet Lacking in Loan Assistance

Mixed sentiment towards NerdWallet with users praising the speed and ease of use but some expressing disappointment in lack of assistance for loans. Customers appreciate the professionalism and resourcefulness of the service. However, there are concerns about ad frequency, junk mail, and perceived guarantees. Overall, NerdWallet is seen as a helpful and efficient platform for financial information and services.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Doing fine haven't really used the app…

    Doing fine haven't really used the app to give a review.

    Sentiment
    • None
    Content
    • User Experience
    Apr 23, 2024
  • I just got on it so I can't truly give…

    I just got on it so I can't truly give my opinion about it yet.

    Sentiment
    • None
    Content
    • User Experience
    Apr 23, 2024
  • useless waste of time

    useless waste of time

    Sentiment
    • Negative
    Content
    • Loan Rejection
    Apr 23, 2024
  • Need wallet is the best... awesome, great, & amazing.

    Need wallet is awesome, they really care about there clients. They treat u with respect. They are truthful, honest, and straight forward. It's just simply a great place to go to when u need it.. ty need wallet..

    Sentiment
    • Positive
    Content
    • Respectful Treatment
    Apr 23, 2024
  • You guys are great

    You guys are great, but I am unable to get my credit score and I am doing everything properly. It will not allow me to proceed for some reason so I am stuck. You get a chance to see if I was approved for the law or not? Please advise. Thank you. ha ha ha ha ha ha

    Sentiment
    • None
    Content
    • None
    Apr 22, 2024
  • Didn’t get help no help

    Didn’t get help

    Sentiment
    • None
    Content
    • Customer Service
    Apr 22, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NerdWallet  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Marketing Managers, Product Managers, Customer Experience Specialists, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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