Customers highly appreciate J.W. Pepper's efficient and helpful service, great selection of sheet music, quick responses, and seamless ordering process. The ability to preview and listen to recordings before purchasing, along with fast shipping and excellent customer service, are key factors contributing to customer satisfaction. Some minor issues like damaged packaging were mentioned, but overall, customers value the comprehensive catalog and ease of navigation on the website.
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John was kind and patient to help me out purchasing the missing parts.
Order was received quickly. One folder of music was ripped on the binding that must have occurred during packaging. Another folder was covered in grime and dirt. The music itself was unharmed.
Found the piece of music right away, paid for and printed sheet music within 5 minutes.JW Pepper is the best!Joan
I bought sheet music for my daughter who wanted to play a specific song on her recorder. The whole process was very straightforward.
Fast shipping, excellent customer service
Everyone on the phone is always very helpful, nice, and respectful. I appreciate the great customer service every time I call. Thank you for the good work. It's nice to know this company is helpful and knowledgeable.
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