Mixed Experiences at Hotel Famille Mondiale: Cleanliness, Location, and Staff Attitudes
Explore Key Insights: Hotel Famille Mondiale Feedback Report

Mixed Experiences at Hotel Famille Mondiale: Cleanliness, Location, and Staff Attitudes

7eme tranche, Rue L 155 - Voie de la 7e Tranche, Abidjan, Côte d’Ivoire

Hotel Famille Mondiale offers a mix of positive and negative experiences. Guests praise the hotel's cleanliness, location, and spacious rooms. However, some highlight issues with staff attitudes, room odors, and limited food choices. Safety and security are noted as strengths, along with nearby activities and amenities like a spa and gym. While the hotel is described as high-standing, some guests found the service lacking professionalism. Overall, the hotel is deemed suitable for relaxation and convenience, with a peaceful ambiance.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • A very nice place to stay. Spa room, gym. High standing room material.I didn't have a pleasant stay thereRooms: Their rooms are beautiful.

    Sentiment
    • Positive
    Content
    • Room Quality and Size

  • Rooms: Very good quality and equippedNearby activities: Super Market, boutique, large areaSafety: SecureFood & drinks: All type

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities

  • Rooms: Big rooms. Neat and clean.Safety: They have security and safety is promised.Food & drinks: Restaurant in the Hotel is a Chinese one. So most of the food is Chinese. You can get Turtle, crocodile, python, seagorse, etc etcEventhough they have a European menu, choices are limited and takes much time to prepare.Have Quality for all the foods, so they are expensive.

    Sentiment
    • Positive
    Content
    • Food Variety and Quality

  • 我住过也吃过很棒

    Sentiment
    • Positive
    Content
    • Ambiance and Relaxation

  • The hotel is in a nice location.. the rooms are well maintained and very clean, but still some sort of fishy smell is always there, especially in washrooms… rest the staff is very nice & kind to people… they have Resturant in 5th floor and the food is too good… next time I might stay here only for the food… the food is little pricey….

    Sentiment
    • Positive
    Content
    • Hotel Facilities and Cleanliness

  • Manque de professionnalisme , et la commerciale du nom de Cynthia très mal ĂŠduquĂŠe. Très insolente , insulte et chasse les clients . RĂŠception très naze !

    Sentiment
    • Negative
    Content
    • Staff Attitude and Communication
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Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for HOTEL FAMILLE MONDIALE 世家国际酒店 based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel and Tourism Analysts, Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

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