Mixed Reviews: Location Convenience vs. Safety Concerns & Breakfast Quality
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Mixed Reviews: Location Convenience vs. Safety Concerns & Breakfast Quality

Explore Key Insights: Homewood Suites Times Square Feedback Report

312 W 37th St, New York, NY 10018, United States

Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY receives mixed reviews regarding cleanliness, room sizes, and breakfast quality. While some guests praise the spacious rooms, convenient location, and friendly staff, others express concerns about safety due to the surrounding area, uncomfortable sofa beds, and breakfast management during rush hours. Overall, the hotel offers a good location for exploring Midtown Manhattan with easy access to key attractions and public transportation.

Source: Google Business Reviews of Homewood Suites by Hilton New

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Customer Feedback Analysis of Homewood Suites by Hilton New

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  • Excelente Servicio, se los recomiendo 👍

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Great location, very helpful staff, bit busy for breakfast but all in all Great rooms. So easy to get to anywhere!

    Sentiment
    • Positive
    Content
    • Location and Convenience

  • Lugar cálido por la atención de sus funcionarios, muy buena ubicación y cómodo.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Great location, fitness centre had what I needed, breakfast was a bonus. Even a room near the elevators were fine.

    Sentiment
    • Positive
    Content
    • Amenities and Facilities

  • Rooms: Good and cleanWalkability: YesFood & drinks: Breakfast good..but management problem during rush hour.

    Sentiment
    • Positive
    Content
    • Breakfast Quality and Options

  • Great location between Penn Station and Times Square. Nice room. Warm, helpful staff.

    Sentiment
    • Positive
    Content
    • Location and Convenience
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Sentiment Analysis (limited preview)
70 Net Promoter
Score
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Languages (limited preview)
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