Mixed Experiences at Travelodge London Central Southwark
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Mixed Experiences at Travelodge London Central Southwark

Explore Key Insights from Travelodge London Southwark Feedback

202-206, Union St, London SE1 0LX, United Kingdom

Travelodge London Central Southwark presents a mixed experience for guests. While the location, proximity to the tube station, and pricing are highlighted as positives, issues with cleanliness, noise, room conditions, and service quality are common complaints. Guests appreciate the comfortable beds, helpful staff, and convenient access to key attractions but express concerns about unclean rooms, dampness, musty odors, and maintenance issues. The breakfast quality, room cleanliness, and noise levels from nearby train tracks are consistent topics in reviews, impacting overall guest satisfaction.

Source: Google Business Reviews of Travelodge London Central Southwark

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Customer Feedback Analysis of Travelodge London Central Southwark

Uncover insights from our Travelodge London Southwark report, revealing guest feedback on service, cleanliness, and value.

Featured Content
  • the rooms were very basic not much to say there except one time in the bathroom there were insects crawling through the drain and the shower had a musty scent i don鈥檛 know if it were the curtains or something else. the service was good for the most part as breakfast was good and room service always showed up. the location was also pretty good since there are a few breakfast places nearby and a food strip together with the train station one block away

    Sentiment
    • None
    Content
    • Room Cleanliness
  • Decent accessible location, easy check in and check out process.Clean rooms, but extremely impractical design. No exhaust in the bathroom with windows sealed shut to discourage smoking in the room, so very poorly ventilated. Lack of ventilation in the bathroom made it very steamy post shower, with condensation all over, making everything wet. Shower curtain had loads of mould stains.It鈥檚 beside a Train track, so expect periodic noise.Kettle was full of limescale and we did not feel like using it.Surely you can invest in a couple of hooks on the wall for people to hang coats?For an avg of over 拢100 a night, you鈥檙e not getting much except a place to crash after a day out, which seems like the default for most budget hotels/BnBs in London.

    Sentiment
    • None
    Content
    • Bathroom Condition
  • La ubicaci贸n es genial est谩 muy bien situado para ver todo ,la habitaci贸n un asco ,no limpian en cuatro noches que pasmosPara que repongan toallas,papel higi茅nico tienes que pedirlo en recepci贸nEl desayuno muy poca variedadNo lo recomiendo por sucioRooms: Sucias

    Sentiment
    • Negative
    Content
    • Room Cleanliness
  • Hotel con ubicaci贸n inmejorable,cerca de casi todo lo m谩s tur铆stico.El resto mal, estuvimos 4 noches y no limpiaron la habitaci贸n ni un solo d铆a,no cambian toallas ni reponen papel higi茅nico,si quieres algo tienes que bajar a pedirlo a recepci贸n.Al hacer nosotros la cama descubrimos que el colch贸n estaba sucisimo,un asco ,la verdad.El desayuno muy muy justito.No volver铆a ni lo recomendar铆a a nadie

    Sentiment
    • Negative
    Content
    • Room Cleanliness
  • The noise from the station made sleep tricky, as did the broken air con. However, the staff were very helpful and the bed was comfy and it had all you鈥檇 expect inside.

    Sentiment
    • None
    Content
    • Noise Level
  • Perfect location close to subway station. Good price comparing to other hotels in this area. Room was rather small for 2 adults and 2 children but our goal was to spend time in museums and parks instead of hotel room:) english breakfast. Free for children.

    Sentiment
    • Positive
    Content
    • Location Convenience
  • See All Reviews
Sentiment Analysis (limited preview)
23 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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