Smart Self Storage receives high praise for its clean and secure facilities, friendly and helpful staff, and professional customer service. Customers appreciate the ease of the rental process and the accommodating nature of the management. Positive mentions of specific staff members like Mary, Christopher, and Deb highlight the exceptional service provided. However, there was one negative review regarding on-site manager behavior. Overall, Smart Self Storage stands out for its cleanliness, security, and competitive pricing, making it a top choice for customers seeking reliable storage solutions.
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I had such wonderful service customer service recently getting my first storage unit - I went back to get another one .Thank you Susan for all your help with everything .You went above and beyond and even gave me a much needed bottle of water to drink on a very hot Rocklin summerâs day .
Very clean and well maintained units in Turlock Ca from the minute you walk-in. They make you feel welcomed,and safe.
Christopher was amazing, he sold me with his professionalism as well as genuine human touch. I could have found a much cheaper storage facility (and I did) but the rep had horrible customer service! Christopher represented your company outstandingly! Thanks Chris
Customer policy and review of pricing, need, and ease
I had another storage space and company on hold, unfortunately I found out that there were a lot of theft happening at the facility. I called Lakewood Storage and Christian answered all my questions and more. He was kind and courteous. I felt my things were in a safe place and area. I appreciate and would like to Thank Christian, for all his patience and kindness during my transition.
Great and easy! The management was so nice and very informative regarding the facility. Very nice and clean units!
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