SkinStore Review Summary: Mixed Feedback on Ordering Process, Pricing, and Product Selection
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SkinStore Review Summary: Mixed Feedback on Ordering Process, Pricing, and Product Selection

SkinStore receives mixed reviews with customers praising the easy ordering process, good pricing, and helpful customer service. However, some complaints mention missing items in orders, issues with discounts, and limited product selections. Despite the positives like quick delivery and a well-organized website, negative experiences with wrong product sizes and confusing checkout processes also exist.

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  • Product Managers
  • Customer Experience Specialists
  • Retail Analysts

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy to order

    Easy to order, free shipping and good pricing.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Apr 24, 2024
  • Website is easy to use

    Website is easy to use. Delivery is always prompt.

    Sentiment
    • Positive
    Content
    • Website Usability
    Apr 23, 2024
  • False ad that I get 20% off first order

    False ad that I get 20% off first order

    Sentiment
    • None
    Content
    • Pricing and Discounts
    Mar 31, 2024
  • Belinda was great

    Belinda was great. Though the code i have wasn't valid for the item I wanted to purchase she helped me manually apply the discount. Good customer service.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 28, 2024
  • Website is easy to use and great…

    Website is easy to use and great selection of products.

    Sentiment
    • Positive
    Content
    • Website Usability
    Mar 26, 2024
  • Great site

    Great site, organized and free shipping. Great products.

    Sentiment
    • Positive
    Content
    • Website Usability
    Mar 25, 2024
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Sentiment Analysis (of 30 reviews)
75 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SkinStore  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Market Researchers, Product Managers, Customer Experience Specialists, Retail Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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