User Reviews Highlight Billing Issues and App Performance Challenges
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User Reviews Highlight Billing Issues and App Performance Challenges

Explore Key Insights from Picsart User Feedback Analysis

The reviews for the Picsart AI Photo Editor reveal significant user dissatisfaction, primarily centered around unexpected charges for subscriptions. Users are frustrated with automatic renewals that occur without consent, leading to financial losses. Several comments highlight issues related to customer service, particularly concerning the difficulty in obtaining refunds. While some users appreciate the app's features and performance when they work, the overall sentiment leans towards disappointment, especially due to billing practices. There are also mentions of performance issues, such as login errors and app lag. Despite a few positive remarks, the recurring themes of frustration and dissatisfaction dominate the feedback.

Source: Google Play Reviews of Picsart AI Photo Editor, Video

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Customer Feedback Analysis of Picsart AI Photo Editor, Video

Unlock insights into Picsart AI Photo Editor's user feedback on billing, app performance, and more to enhance your strategy.

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Custom Date - Jan 30, 2025
Popular Phrases (limited preview)
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  • Tự động gian hạn làm mất tiền tk yêu cầu hoàn tiền

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Jan 04, 2025

  • Nhà phát hành nói gửi biên lai rồi hoàn tiền , gửi rồi vẫn không thấy hoàn tiền???????????????

    Sentiment
    • Negative
    Content
    • Refund Requests
    Jan 04, 2025

  • Tiền cái củ c**

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Jan 01, 2025

  • Check tin nhắn gmail tôi , tôi hứa sẽ cho lại 5 sao

    Sentiment
    • Negative
    Content
    • Customer Support
    Dec 30, 2024

  • tôi không dùng sao cứ bảo trả 300 mấy là sao

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Dec 29, 2024

  • I used a free font for some pictures, then the app changed it from a free font to a pro font. Trash

    Sentiment
    • Negative
    Content
    • Font Management
    Dec 28, 2024
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Sentiment Analysis (limited preview)
-14 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Picsart AI Photo Editor, Video based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Support Managers, Marketing Strategists, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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