Hilton Club West 57th Street NYC: Location, Service, and Clean Rooms
Explore Key Insights from Hilton Club West 57th Street NYC

Hilton Club West 57th Street NYC: Location, Service, and Clean Rooms

102 W 57th St, New York, NY 10019, United States

The Hilton Club West 57th Street in New York receives high praise for its great location, helpful staff, clean and spacious rooms. Guests appreciate the friendly and accommodating service, complimentary upgrades, and convenient access to nearby attractions like Times Square and Central Park. Some mention noise as a downside, while others highlight the lack of amenities like a lobby bar. Overall, the hotel is valued for its excellent customer service, cleanliness, and prime location near key NYC landmarks.

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Popular Phrases (of 30 reviews)
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  • Great location, value and helpful staff during my week in NYC.

    Sentiment
    • None
    Content
    • Location and Convenience

  • Convenient location, clean and new facilities, good services. Like their shampoo so much!

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • I love this location! The penthouse is beautiful with a great view of Central Park.

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • I appreciate the time Hilton took explaining their position. Thank you.

    Sentiment
    • Positive
    Content
    • None

  • Nothing but the best from Hilton Club & Hilton Grand Vacations!!

    Sentiment
    • Positive
    Content
    • None

  • Very noisy, we wete on the 12 floor, lots of street noise but very nice hotel and staff was impeccable!

    Sentiment
    • Positive
    Content
    • Noise Levels
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Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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