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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
User Insights on Hana Bank App: Convenience and Areas for Improvement
  • 74 users bookmarked
  • Who is this report for?
    • Banking Professionals
    • Financial Analysts
    • Product Managers
    • Customer Experience Specialists
    • Marketing Strategists
User Insights on Hana Bank App: Convenience and Areas for Improvement

Explore Key Insights from Hana Bank App Users

The user reviews for the Hana Bank app highlight its convenience and user-friendly features. Many customers appreciate the quick and efficient processes for account management, including opening and closing accounts. The app's design and organization receive praise for making navigation easy. A notable mention is the attractive interest rate benefits that customers enjoy, prompting them to choose Hana Bank for their savings. However, some users express dissatisfaction with promotional efforts that lead to unnecessary app downloads. Overall, the app is viewed positively, with suggestions for further improvements, particularly in account display formatting. Frequent updates and enhancements are also desired by users to maintain the app's utility and relevance.

Source: App Store Reviews of 하나은행, 하나원큐는 즐거운 혜택이 가득한 은행 앱

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Customer Feedback Analysis of 하나은행, 하나원큐는 즐거운 혜택이 가득한 은행 앱

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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  • 편리성

    ์˜ˆ๊ธˆ ๊ฐ€์ž… ์‹ ์†, ํŽธ๋ฆฌ, ์•ˆ์ „ ๊ฐ€์ž…์š”

    Sentiment
    • Positive
    Content
    • Convenience
    Dec 02, 2025
  • 좋아요

    ์ž˜ ์ด์šฉํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค!
    ๊ทธ๋Ÿฐ๋ฐใ…œ์•ฑ ์ด์šฉ์— ์žˆ์–ด ๋ชฉ๋ก๋ณด๊ธฐ๊ฐ€ ์กฐ๊ธˆ ๋ถˆํŽธํ•ด์š”! ๊ณ„์ขŒ๋“ค์ด ํ•œ๋ˆˆ์— ์„ธ๋กœ๋กœ ์ •๋ ฌํ• ์ˆ˜ ์žˆ์œผ๋ฉด ์ข‹๊ฒ ์Šต๋‹ˆ๋‹ค! (์นดO์˜ค)์ฒ˜๋Ÿผ..!
    ๋‚˜๋จธ์ง„ ๋„ˆ๋ฌด ์ข‹์•„์š”โ˜บ๏ธ

    Sentiment
    • Positive
    Content
    • App Usability
    Dec 02, 2025
  • 어플추가

    ๋Œ€์ถœํ™๋ณด๋•Œ๋ฌธ์ธ๊ฑด์ง€
    ๊ผญํ•„์š”ํ•œ ๊ฒƒ๋“ค์„ ๋นผ์„œ
    ์ž๊พธ ์ถ”๊ฐ€๋กœ ์–ดํ”Œ ๊ฐ€์ž…์‹œํ‚ค๋Š” ๊ฒƒ
    ๋ถˆํŽธํ•˜๊ณ  ๋ถˆ์พŒํ•ฉ๋‹ˆ๋‹ค
    ์ฃผ๊ฑฐ๋ž˜ ์€ํ–‰์ธ๋ฐ ์ตœ์•…์ด๊ณ 
    ์™ธํ™˜์ผ๋•Œ๊ฐ€ ๊น”๋”ํ•˜๊ณ  ์ข‹์•˜์–ด์š”
    ์€ํ–‰๋ฐ”๊ฟ€๋ž๋‹ˆ๋‹ค
    ๋ฆฌ๋ทฐ์“ฐ๋ ค๊ณ  ๊น”์•˜์–ด ใ…กใ…ก

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 02, 2025
  • 좋은어플

    ์ฒ˜์Œ ์จ๋ณด๋Š”๋ฐ ์ •๋ง ์ž˜ ๊ฐ–์ถฐ์ง„ ์•ฑ ์ž…๋‹ˆ๋‹ค.
    ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.

    Sentiment
    • Positive
    Content
    • App Usability
    Dec 02, 2025
  • 원큐앱 최고

    ์ง์žฅ์ธ์œผ๋กœ์จ ์€ํ–‰๊ฐ€๊ธฐ ์‰ฝ์ง€์•Š์Šต๋‹ˆ๋‹ค.
    ๊ทผ๋ฐ ํ•ธ๋“œํฐ์œผ๋กœ ์กฐ๊ธˆ๋งŒ ์‹ ๊ฒฝ์“ฐ๋ฉด ๊ณ„์ขŒํ•ด์ง€๋„ ๊ณ„์ขŒ๊ฐœ์„ค๋„ ์‰ฌ์›Œ์„œ ์ข‹์•„์š”.
    ํ•˜๋‚˜์€ํ–‰ ์ตœ์• ~

    Sentiment
    • Positive
    Content
    • Convenience
    Dec 02, 2025
  • 정기예금

    ๊ธˆ๋ฆฌ์šฐ๋Œ€ ์ฟ ํฐ๋•์— ์ •๊ธฐ์˜ˆ๊ธˆ ํ•˜๊ฒŒ๋˜์—ˆ์–ด์š”~ ๊ฐ์‚ฌ!

    Sentiment
    • Positive
    Content
    • Interest Rates
    Dec 01, 2025
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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