Freeway Insurance Customer Reviews Analysis
  • 80 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore Key Insights from Freeway Insurance Customer Feedback

Freeway Insurance Customer Reviews Analysis

Freeway Insurance customers express a mix of satisfaction and dissatisfaction in their reviews. While some highlight helpful and knowledgeable agents who provided excellent customer service and competitive quotes, others mention issues with high costs, lack of transparency, and difficulties in communication and refunds. Overall, there is recognition of standout agents like Nicole, Victor, and Veronica, but also concerns about fees, cancellation processes, and the need for improvement in customer service consistency.

Best for
  • Insurance Agents
  • Customer Service Managers
  • Marketing Professionals
  • Product Managers
  • Business Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Julio Villarreal provided phenomenal…

    Julio Villarreal provided phenomenal customer service on the phone. He was very patient, understanding and made the conversation enjoyable. 5/5

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 24, 2024
  • Danielle Vanderwiel was amazing

    Danielle Vanderwiel was amazing. She was quick to the point and so helpful.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 23, 2024
  • Olivia helped me get a really good rate…

    Olivia helped me get a really good rate on my car insurance and she was super sweet and understanding I’m thankful give that girl a raise :)

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 21, 2024
  • Great customer service

    Great customer service. Very helpful and can tell he loves good job.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 19, 2024
  • Jeff was very helpful and friendly!!!he…

    Jeff was very helpful and friendly!!!he was very knowledgeable and got my policy started fast and easy!!!

    Sentiment
    • Positive
    Content
    • Efficiency and Speed
    Apr 19, 2024
  • Customer service

    The customer service is top tier Ms Robbie was very patient with me and very knowledgeable. She was so polite and helpful.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 16, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore Heacock Classic's Customer Feedback Insights
    Trustpilot Reviews 72
  2. Unlock Customer Insight: Good2Go Auto Insurance Feedback Report
    Trustpilot Reviews 81
  3. Unlock Insights on Homeowners Insurance Excellence
    Trustpilot Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Freeway Insurance  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Marketing Professionals, Product Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.