Luxurious Service and Authentic Dining: Kempinski Hotel Review Summary
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Luxurious Service and Authentic Dining: Kempinski Hotel Review Summary

Explore Kempinski Hotel's Stellar Guest Feedback

Mall of The Emirates - Sheikh Zayed Rd - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates

Exceptional service highlighted by friendly and helpful staff, particularly in housekeeping and bell teams. Guests praised individuals such as Karim, Karen, Babar, and Hariom for their outstanding efforts. The hotel's Spanish restaurant, Salero, received high praise for its authentic atmosphere and delicious dishes. Reviewers appreciated the cleanliness, comfort, and overall experience at Kempinski Hotel Mall of the Emirates.

Source: Google Business Reviews of Kempinski Hotel Mall of the Emirates

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Customer Feedback Analysis of Kempinski Hotel Mall of the Emirates

Unlock insights with Kempinski Hotel Review Summary, focusing on service, dining, and guest experience.

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  • Enjoy the stay very luxurious service and thanks to apsar and abishek from housekeeping who made our stay comfortable I will recommend this hotel to others thank you

    Sentiment
    • Positive
    Content
    • Housekeeping Service

  • Haroon ,Rose ,Shajelal they are amzing and very active , it’s my 10th time staying with them highly recommended

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • It was a great location and tha roomes was very 🙂 nice and tha pooles was great and tha room cleaning was very nice it's tide tha housekeeping vinod was very good

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • Was very nice and good services and specially with Hariom and shajelal. Nice communication and helpful.

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Room cleaning is superb and my stay is very comfortable and specally thank you apurva this guy everyday take care of my room thnks

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • Kempinski was amazing, I can't fault it. The staff, the restaurant, and the room were just perfect. Definitely will stay again

    Sentiment
    • Positive
    Content
    • Overall Experience
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100 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kempinski Hotel Mall of the Emirates based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Restaurant Owners, Marketing Professionals, Travel Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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