Mixed Customer Feedback for JG Wentworth: A Detailed Analysis
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Explore JG Wentworth's Customer Feedback – A Comprehensive Analysis

Mixed Customer Feedback for JG Wentworth: A Detailed Analysis

Mixed reviews are evident in customer feedback for JG Wentworth, with a range of experiences shared. While some clients highlighted positive interactions with helpful and patient representatives, others expressed concerns about lengthy processes, high fees, and tax implications. The company's approach to debt consolidation and settlement received both praise and criticism, with mentions of delays, lack of creditor communication, and varying levels of satisfaction. Overall, customer opinions are divided, emphasizing the importance of thorough research and consideration before engaging with JG Wentworth.

Best for
  • Financial Analysts
  • Debt Settlement Advisors
  • Consumer Rights Attorneys
  • Customer Experience Managers
  • Market Research Analysts

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Amazing service

    Doug is amazing! Very helpful and friendly. Thank you for everything!

    Sentiment
    • Positive
    Content
    • Knowledge and Support
    Apr 25, 2024
  • Robin was wonderful

    Robin was wonderful! She was so helpful with my debt relief. I recommend her to anyone! Robin was compassionate and so knowledgeable.

    Sentiment
    • Positive
    Content
    • Debt Settlement Process
    Apr 24, 2024
  • Awsome,loved that I could look at my…

    Awsome,loved that I could look at my account updates anytime I wanted. Customer service was excellent!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 23, 2024
  • Anthony

    Anthony is very patient and answers my questions and is willing to help me in the future.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 20, 2024
  • Quick responding time

    I needed a reference for my job. The minute I said background check, she knew what I needed. A few hours later, I received my letter.

    Sentiment
    • Positive
    Content
    • Professionalism and Patience
    Apr 15, 2024
  • So very helpful, kind, and patient

    So very helpful and kind. She was so patient and not pushy.

    Sentiment
    • Positive
    Content
    • Professionalism and Patience
    Apr 12, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for JG Wentworth  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Debt Settlement Advisors, Consumer Rights Attorneys, Customer Experience Managers, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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