Sesame has received mixed reviews from users regarding their healthcare services. Many customers appreciate the professionalism, thoroughness, and compassion shown by the doctors, highlighting their ability to listen and provide timely prescriptions. Positive experiences often mention the ease of use and prompt service, with some users expressing gratitude for the support received. However, there are significant concerns about customer service, medication delivery issues, unexpected charges, and unclear membership policies. Some reviews point to frustrating experiences with errors in prescriptions and a perceived lack of accountability from Sesame. Overall, while many patients are satisfied with their healthcare interactions, systemic issues could impact customer trust and retention.
Source: Trustpilot Reviews of SesameStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
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Dr. Bakar was kind, listened and was very thorough .
Great physician platform easy to use
She listened and discussed my care options with me.
Professional, and always a good experience
Doctor was great and made everything easy!
Very efficient and professional.
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