Raise Customer Reviews: Mixed Experiences and Common Complaints
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Raise Customer Reviews: Mixed Experiences and Common Complaints

Raise customers reported various issues including invalid gift cards, frozen accounts, lack of response from customer service, and funds disappearing after purchase. Some reviewers highlighted positive experiences with discounts and quick transactions, while others expressed frustration with unresolved problems and poor communication. Concerns regarding account verification, account suspension, and difficulties in obtaining refunds were also prevalent.

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  • Customer Experience Managers
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  • E-commerce Specialists
  • Business Analysts

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Works great so far!

    So far, I've bought cards for Instacart, Chipotle, Domino's, and REI, and all have worked great!

    Sentiment
    • Positive
    Content
    • Gift Card Redemption Problems
    Feb 12, 2024
  • I don't want to be in raise.

    I don't want to be in raise.. the code you sent me is 841 212 please be aware I'll never use your service You have my name and email address

    Sentiment
    • Negative
    Content
    • Verification Process
    Feb 09, 2024
  • Fake site

    Fake site. Tried to buy cards, charged my card, cancelled my order and locked my account. Cool

    Sentiment
    • Negative
    Content
    • Fraud Concerns
    Dec 30, 2023
  • I loved this site

    Fixed my account, I no longer have any issues with Raise.

    Sentiment
    • Positive
    Content
    • Account Management
    Dec 19, 2023
  • Raise Is Best But After selling Many…

    Raise Is Best But After selling Many Card Their Need ID

    Sentiment
    • None
    Content
    • Account Management
    Oct 06, 2023
  • It’s easy and I save money on places I…

    It’s easy and I save money on places I would already be spending money at. Gift cards are delivered within minutes and works great!

    Sentiment
    • Positive
    Content
    • Gift Card Purchase Issues
    Sep 17, 2023
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Raise  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Market Researchers, Retail Managers, E-commerce Specialists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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