QNB Mobil & Dijital Köprü: Mixed Feedback on Convenience and Services
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QNB Mobil & Dijital Köprü: Mixed Feedback on Convenience and Services

QNB Mobil & Dijital Köprü receives mixed feedback from users, with some praising its convenience and services while others express frustration with technical issues and lack of responsiveness in customer service. Users appreciate the ability to manage multiple bank accounts and conduct transactions without transfer fees. However, there are concerns about application stability and difficulties in accessing support when needed. Overall, the app's free services and security features are highlighted positively, but improvements in customer service and technical performance are requested.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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  • Telefonlara cevap veren kimse yok, msj cevap veren yok , karsimizda muhatap yok. 12 gun oldu hala param yok.Bankaciligin bittigi yer QNB. Atm Yok, verilen para puanlari kullanacak biyer Yok, problem ciktiginda cozum bulamiyorlar.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 23, 2024

  • Sizin gibi uygulamanın Allah belasını versin herkese 0 faizle kredi veriyoruz diyorsunuz mobil bankacılığa girince kredi vermiyoruz diyorsunuz

    Sentiment
    • Negative
    Content
    • Loan Services
    Apr 23, 2024

  • her istediğim işlemi kolayca gerçekleştiriyorum. teşekkür ederim

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 22, 2024

  • transfer ücreti alıyorsunuz banka müşterisiyim

    Sentiment
    • Negative
    Content
    • Transaction Fees
    Apr 22, 2024

  • Havale eft ücreti ödemeden güvenle işlem yapmaktan dolayı çok mutluyum. Teşekkürler..

    Sentiment
    • Positive
    Content
    • Security
    Apr 22, 2024

  • Sürekli donuyor. Çok sorunlu bir uygulama haline geldi.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 22, 2024
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Sentiment Analysis (of 30 reviews)
46 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for QNB Mobil & Dijital Köprü based on online reviews collected from Google Play. The analysis helps Banking Professionals, Financial Analysts, Customer Experience Managers, Mobile App Developers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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