Infinity Massage Chairs: Varied Feedback on Customer Service and Product Quality
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Infinity Massage Chairs: Varied Feedback on Customer Service and Product Quality

Explore Infinity Massage Chairs Customer Feedback Insights

Infinity Massage Chairs receives mixed feedback, with praise for their excellent customer service and efficient repair processes. Customers appreciate the prompt response to issues, quick delivery of replacement parts, and dedicated technicians who solve problems effectively. However, there are mentions of delivery and assembly issues, as well as some complaints about the quality and durability of the chairs. Overall, positive remarks focus on the helpfulness of service reps like Heidi, Kayla, and Isaiah, who ensure customer satisfaction through attentive support. The brand is commended for its quality products, but there are concerns about long-term performance and material durability.

Source: Trustpilot Reviews of Infinity Massage Chairs 

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Customer Feedback Analysis of Infinity Massage Chairs 

Uncover insights from customer feedback on Infinity Massage Chairs with our detailed analysis report.

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Custom Date - Dec 24, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Page was professional

    Page was professional, courteous, knowledgeable and pleasant to deal with.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 15, 2024
  • Great customer service and product

    Great customer service and product. Thanks for your help.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 27, 2024
  • Great service

    Great service. I’m happy with this company Enjoy your chair with this company

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 25, 2024
  • The chair is a life saver

    The chair is a life saver. After spending time in the chair, I was pain free. I cannot get pain free even after a professional massage.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 18, 2024
  • Sales person Page Strelich was…

    Sales person Page Strelich was awesome!!!!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 17, 2024
  • Only using it once at the Buffalo Home…

    Only using it once at the Buffalo Home Show. That’s why it’s a four star. Time will tell when using it more often.

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Mar 12, 2024
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Infinity Massage Chairs  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Retail Buyers, Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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