Shein App Review: Affordable Clothes but Shipping Issues
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Shein App Review: Affordable Clothes but Shipping Issues

The Shein app offers good quality clothes at affordable prices, although some customers have experienced issues with shipping and delivery. There are complaints about misleading claims of free delivery, as customers are charged extra by Aramex. However, the app is praised for its fair prices and wide selection of items. Some customers have reported delays in receiving their orders, especially when using Aramex for delivery. Overall, the app is well-liked for its quality products, but improvements are needed in terms of shipping and customer service.

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  • Customer Experience Managers
  • Supply Chain Consultants

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Custom Date - Apr 19, 2024
Featured Content
  • Late order

    I order some stuff on 6this month update I go no response

    • Negative
    • Shipping Time
    Sep 26, 2023
  • Paying for the free app

    I tried downloading the app again… i was told to pay for it! Since when are we paying for the Shein app????

    • Negative
    • App Payment
    Aug 08, 2023
  • Все хорошо ,но…

    Все конечно супер ,но верните доставку в Россию 🥲

    • Positive
    • Order Delivery
    Jan 04, 2023
  • نصابين

    يلغون الطلبيه من كيفهم وعدم امانه وصدق

    • Negative
    • Customer Service
    Nov 15, 2020
  • ⭐️⭐️⭐️

    this is great app also I'm loving the fair prices

    • None
    • Product Quality
    Oct 12, 2020
  • Delivery

    Please stop using Aramex for delivery! It’s been 6 weeks and I haven’t got my order!

    • Negative
    • Order Delivery
    Oct 23, 2019
  • See All Reviews
Sentiment Analysis
-17 Net Promoter
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ‎SHEIN-Shopping Online based on online reviews collected from App Store. The analysis helps Retail Managers, Market Analysts, E-commerce Strategists, Customer Experience Managers, Supply Chain Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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