Mixed Customer Feedback for Perfume Company
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Mixed Customer Feedback for Perfume Company

Overall, the online reviews for the perfume company are mixed. Customers appreciate the quick delivery, good prices, and product quality. However, some complaints about missing items, used products, and poor customer service were noted. Despite issues with delivery and product conditions, the majority of customers express satisfaction with the company's offerings and prices. The company should focus on improving quality control to ensure all products are new and in good condition upon arrival.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Satisfied with product

    Satisfied with product, prices and prompt delivery

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Apr 10, 2024
  • Everything was exactly what was stated…

    Everything was exactly what was stated on line. Quick shipping. I would recommend

    Sentiment
    • Positive
    Content
    • Online Shopping Experience
    Mar 23, 2024
  • Wonderful experience

    My order came in a timely manner. The price break is great.

    Sentiment
    • Positive
    Content
    • Shipping Speed
    Mar 18, 2024
  • I liked your affordable price,and your…

    I liked your affordable price,and your discount,s to make it happen, again thank you

    Sentiment
    • Positive
    Content
    • Price and Discounts
    Mar 02, 2024
  • Sophistication and Quick Shipping

    Sophistication and Quick Shipping. Will order from here again.

    Sentiment
    • Positive
    Content
    • Online Shopping Experience
    Mar 01, 2024
  • I did not receive my order and it is…

    I did not receive my order and it is impossible to find help.

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 28, 2024
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Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Perfume  based on online reviews collected from Trustpilot. The analysis helps Marketing Professionals, Product Managers, Customer Experience Specialists, E-commerce Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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