The MyGate app receives mixed reviews from users, highlighting both useful features and significant concerns. Many appreciate its functionality for managing access and communication within residential societies, praising its user-friendly interface and convenience. However, issues such as connectivity errors, poor customer support, and privacy concerns regarding data handling and notifications are notable points of criticism. Additionally, several users are frustrated by the lack of resolution for their queries and the app's performance, particularly in displaying relevant society information. While some view it as an essential tool, others express dissatisfaction with its limitations and service quality.
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Very bad ui. Even for notifications it opens the app and you have to close the app.
Sentiment
None
Content
App Usability Issues
Sep 26, 2024
I can not use this app because when I type my mobile number or mail after get started it tells that check your network connection where as my network is in order and I am connected on the network. Pl help
Sentiment
None
Content
Network Connectivity Problems
Sep 26, 2024
Pathetic support.. New mygate lock is waste.. Anyone can build better quality than that. Choose brand like Godrej etc.
Sentiment
Negative
Content
Customer Support Concerns
Sep 25, 2024
My move out request is not getting approved since 4 months. I am getting tortured with all the notifications of old flat. There is no option to stop the notifications of flats already moved out.
Sentiment
Negative
Content
App Usability Issues
Sep 25, 2024
Necessary and basic feature like Pre Approval is a "Premium" feature in this app. I would give 0 stars or negative rating if possible.
Sentiment
Negative
Content
Feature Limitations
Sep 25, 2024
Good for managing society interactions though was shocked to sell my PII data, phone number and email to 3rd party apps, who start bugging you with incessant calls and emails
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