Executive Summary of MyGate App User Reviews
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Executive Summary of MyGate App User Reviews

The MyGate app receives mixed reviews from users, highlighting both useful features and significant concerns. Many appreciate its functionality for managing access and communication within residential societies, praising its user-friendly interface and convenience. However, issues such as connectivity errors, poor customer support, and privacy concerns regarding data handling and notifications are notable points of criticism. Additionally, several users are frustrated by the lack of resolution for their queries and the app's performance, particularly in displaying relevant society information. While some view it as an essential tool, others express dissatisfaction with its limitations and service quality.

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  • Real Estate Developers
  • Community Managers
  • Property Management Professionals
  • Customer Service Managers
  • Data Analysts

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very bad ui. Even for notifications it opens the app and you have to close the app.

    Sentiment
    • None
    Content
    • App Usability Issues
    Sep 26, 2024

  • I can not use this app because when I type my mobile number or mail after get started it tells that check your network connection where as my network is in order and I am connected on the network. Pl help

    Sentiment
    • None
    Content
    • Network Connectivity Problems
    Sep 26, 2024

  • Pathetic support.. New mygate lock is waste.. Anyone can build better quality than that. Choose brand like Godrej etc.

    Sentiment
    • Negative
    Content
    • Customer Support Concerns
    Sep 25, 2024

  • My move out request is not getting approved since 4 months. I am getting tortured with all the notifications of old flat. There is no option to stop the notifications of flats already moved out.

    Sentiment
    • Negative
    Content
    • App Usability Issues
    Sep 25, 2024

  • Necessary and basic feature like Pre Approval is a "Premium" feature in this app. I would give 0 stars or negative rating if possible.

    Sentiment
    • Negative
    Content
    • Feature Limitations
    Sep 25, 2024

  • Good for managing society interactions though was shocked to sell my PII data, phone number and email to 3rd party apps, who start bugging you with incessant calls and emails

    Sentiment
    • Negative
    Content
    • Privacy and Data Security
    Sep 24, 2024
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for mygate based on online reviews collected from Google Play. The analysis helps Real Estate Developers, Community Managers, Property Management Professionals, Customer Service Managers, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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