Lyft customers complain about various issues including high prices, app glitches, drivers getting lost, and driver cancellations. Some customers also praise the helpfulness and politeness of Lyft drivers. A specific incident involving a driver forcing a passenger out of the car and a lost phone prompts a negative response from Lyft. Customers express frustration with the lack of transparency in pricing and the difficulty in using the app. Overall, the reliability and customer service of Lyft are questioned.
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Jeff was so kind and accommodating. He made very polite conversation and help me load and unload my luggage. Excellent service.
App is just so jam packed full of ads
driver wait time should be increased for passengers especially if the driver made contact with person that makes request
Love using this App! Very helpful to me, always!
Thanks for getting there the fastest/normal way possible. NOT. Fix your gps
Heard about Shreya vermaâs incident. I expected Lyft to give a more prompt and a better response, considering the severity of matter.
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