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  • Who is this report for?
    • Airline Executives
    • Mobile App Developers
    • Customer Service Managers
    • UX/UI Designers
    • Marketing Professionals
Insights on Fly Delta App Performance and User Experiences

Explore In-Depth Insights on Fly Delta App Feedback

The reviews of the Fly Delta app reveal a mixed experience among users. Many appreciate Delta's staff for their excellent customer service and safety measures, particularly regarding food allergies. However, numerous users encountered significant issues with the app, including login problems, glitches in trip management, and a lack of timely updates on flight changes. Complaints about overbooking and poor customer service during delays were also prevalent, emphasizing a need for improved operational efficiency. While some users enjoyed a smooth experience with booking and check-in, the overall feedback indicates that the app requires critical improvements to enhance user satisfaction.

Source: App Store Reviews of Fly Delta

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Customer Feedback Analysis of Fly Delta

Uncover customer insights on the Fly Delta app. Explore user experiences, functionalities, and service feedback.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Rajesh

    Excellent

    Sentiment
    • Positive
    Content
    • Overall Travel Experience
    Aug 06, 2025
  • Best airline in the the United States

    Delta is the best airline in the United States by miles!

    Sentiment
    • Positive
    Content
    • Overall Travel Experience
    Aug 05, 2025
  • Easy Check-in

    The check-in was easy with clear instructions and choices.

    Sentiment
    • Positive
    Content
    • Check-In Process
    Aug 05, 2025
  • Excellent app!

    Delta Airlines app is very clean and fast!

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Aug 05, 2025
  • First time with delta

    It was an awesome experience

    Sentiment
    • Positive
    Content
    • Overall Travel Experience
    Aug 04, 2025
  • First Class Airline

    Always a top notch experience. Delta is always my first choice for flying

    Sentiment
    • Positive
    Content
    • Overall Travel Experience
    Aug 04, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fly Delta based on online reviews collected from App Store. The analysis helps Airline Executives, Mobile App Developers, Customer Service Managers, UX/UI Designers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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