HealthMarkets Reviews Analysis
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HealthMarkets Reviews Analysis

Mixed reviews for HealthMarkets with positive feedback on some agents' professionalism and helpfulness, contrasted with negative experiences of incorrect information and poor customer service. Complaints include issues with coverage securing, rude and unprofessional agents, lack of response, and aggressive selling tactics.

Best for
  • Insurance Agents
  • Customer Service Managers
  • Healthcare Consultants
  • Market Researchers
  • Insurance Company Executives

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Custom Date - May 20, 2024
Featured Content
  • They only care about making the sale

    Avoid this company. Our agent advised us incorrectly how to setup insurance using Washington State’s insurance exchange. Our insurance ended up costing almost three times more than he quoted. When we contacted our agent for assistance resolving the setup problems, he never responded.

    Sentiment
    • Negative
    Content
    • Agent Experience
    Feb 19, 2024
  • I felt that it was educational and then…

    I felt that it was educational and then I'll bring you realize that I am a freaking man and I am a genius

    Sentiment
    • Positive
    Content
    • None
    Aug 13, 2023
  • President Biden

    I experience that I need Dental and Vision routine exam with Dental Implants and Eyeglasses

    Sentiment
    • Positive
    Content
    • Insurance Plan Selection
    Feb 25, 2023
  • New to Medicare signed up for plan…

    New to Medicare signed up for plan representative told me my Dr. Was on the plan when in fact he was not. Do not recommend Health Market.

    Sentiment
    • Negative
    Content
    • Misinformation and Errors
    Feb 15, 2023
  • The customer service person was polite…

    The customer service person was polite and very helpful

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 26, 2022
  • Personalized Expertise!

    Laura Roush is an excellent resource for personalized coverage tailored to your needs!

    Sentiment
    • Positive
    Content
    • Agent Experience
    Mar 09, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
15 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for HealthMarkets  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Healthcare Consultants, Market Researchers, Insurance Company Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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