Mixed Reviews: Friendly Staff, Cleanliness, and Convenience Near the Airport
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Mixed Reviews: Friendly Staff, Cleanliness, and Convenience Near the Airport

Explore In-Depth Feedback Report on Hyatt Place Chicago/Midway

6550 S Cicero Ave, Chicago, IL 60638, United States

Hyatt Place Chicago/Midway Airport receives mixed reviews with praise for friendly staff, cleanliness, and convenient location near the airport. Guests highlight the free breakfast, shuttle service, and spacious rooms. However, concerns were raised about cleanliness issues, noise disturbances, and inconsistent quality in food. Some guests also mentioned specific staff members positively or negatively impacting their experience.

Source: Google Business Reviews of Hyatt Place Chicago/Midway Airport

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Customer Feedback Analysis of Hyatt Place Chicago/Midway Airport

Discover mixed reviews on Hyatt Place Chicago/Midway Airport focusing on staff, cleanliness, and convenience.

Featured Content
  • Clean, well maintained. Water leaking sounds. Toilet flushing issues.

    Sentiment
    • Positive
    Content
    • Room Comfort
  • NiceRooms: NiceNearby activities: A lot of RestaurantsSafety: GreatWalkability: Far in backFood & drinks: BarNoteworthy details: Tap card access

    Sentiment
    • Positive
    Content
    • Room Comfort
  • extremely rude front desk receptionist named Anabelle, don't know what her issue is but she's always has a nasty attitude

    Sentiment
    • Negative
    Content
    • Staff Friendliness
  • It's a really nice place but my TV has a giant white dot in the middle of it and there was food underneath the couch. Outside of that, it's great.

    Sentiment
    • Positive
    Content
    • Room Comfort
  • Decent hotel. Good size room. Breakfast was not too bad. Pool and gym is a bit small.

    Sentiment
    • Positive
    Content
    • Room Comfort
  • Absolutely spotless rooms! Comfy beds, fancy TV, free breakfast, great security, amazing housekeeping, can't recommend it enough.

    Sentiment
    • Positive
    Content
    • Cleanliness
  • See All Reviews
Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hyatt Place Chicago/Midway Airport based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Consultants, Market Researchers, Hospitality Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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