Mixed Reviews: Friendly Staff, Cleanliness, and Convenience Near the Airport
Explore In-Depth Feedback Report on Hyatt Place Chicago/Midway

Mixed Reviews: Friendly Staff, Cleanliness, and Convenience Near the Airport

6550 S Cicero Ave, Chicago, IL 60638, United States

Hyatt Place Chicago/Midway Airport receives mixed reviews with praise for friendly staff, cleanliness, and convenient location near the airport. Guests highlight the free breakfast, shuttle service, and spacious rooms. However, concerns were raised about cleanliness issues, noise disturbances, and inconsistent quality in food. Some guests also mentioned specific staff members positively or negatively impacting their experience.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Clean, well maintained. Water leaking sounds. Toilet flushing issues.

    Sentiment
    • Positive
    Content
    • Room Comfort

  • NiceRooms: NiceNearby activities: A lot of RestaurantsSafety: GreatWalkability: Far in backFood & drinks: BarNoteworthy details: Tap card access

    Sentiment
    • Positive
    Content
    • Room Comfort

  • extremely rude front desk receptionist named Anabelle, don't know what her issue is but she's always has a nasty attitude

    Sentiment
    • Negative
    Content
    • Staff Friendliness

  • It's a really nice place but my TV has a giant white dot in the middle of it and there was food underneath the couch. Outside of that, it's great.

    Sentiment
    • Positive
    Content
    • Room Comfort

  • Decent hotel. Good size room. Breakfast was not too bad. Pool and gym is a bit small.

    Sentiment
    • Positive
    Content
    • Room Comfort

  • Absolutely spotless rooms! Comfy beds, fancy TV, free breakfast, great security, amazing housekeeping, can't recommend it enough.

    Sentiment
    • Positive
    Content
    • Cleanliness
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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