Mixed Reviews for Massage Magazine Insurance Plus: Pricing, Renewal Ease, and Coverage Highlighted Positively
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Mixed Reviews for Massage Magazine Insurance Plus: Pricing, Renewal Ease, and Coverage Highlighted Positively

Massage Magazine Insurance Plus (MMIP) receives mixed reviews from customers. While some appreciate the reasonable pricing, ease of renewal, and helpful customer service, others express concerns about additional charges and technical issues, like accessing the member portal. The company's responsiveness to queries, comprehensive coverage, and user-friendly interface are highlighted positively. However, there are complaints about sudden price hikes without warning and difficulties in accessing customer support. Overall, MMIP seems to offer satisfactory insurance options for massage therapists but needs improvement in terms of transparency, technical support, and pricing consistency.

Best for
  • Massage Therapists
  • Spa Owners
  • Wellness Consultants
  • Physical Therapists
  • Chiropractors

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It was easy

    It was easy. I did this on a Friday evening, so that is probably why I can't access my insurance policy. I'll try again tomorrow. It would have been nice to just be able to download and print it and not have to come back.

    Sentiment
    • Positive
    Content
    • Website Experience
    Apr 13, 2024
  • The insurance is ok. However, when I need to log on I have to reset password a couple of times. Offer of CEUs when clicking on the link, tells you to

    The insurance is ok. However, when I need to log on I have to reset password a couple of times. This is getting out of hand. Offer of CEUs when clicking on the link, tells you to check your email. I am still waiting for the magic email to arrive. At least I have insurance if something should happen.

    Sentiment
    • None
    Content
    • Customer Service
    Apr 08, 2024
  • No customer support

    No customer support. Email address invalid. Web page for master polity invalid. A scam. Do not use this "company".

    Sentiment
    • Negative
    Content
    • Technical Support
    Apr 05, 2024
  • Renewing my insurance took less than 3…

    Renewing my insurance took less than 3 minutes and the certificate was easy to print and save. Thank you for creating a web site that is easy to navigate.

    Sentiment
    • Positive
    Content
    • Renewal Process
    Apr 01, 2024
  • I liked the level of ease when getting…

    I liked the level of ease when getting insured.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Mar 21, 2024
  • Excellent insurance

    Easy application process Great coverage

    Sentiment
    • Positive
    Content
    • Price and Value
    Feb 13, 2024
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Sentiment Analysis (of 30 reviews)
75 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Massage Magazine Insurance Plus  based on online reviews collected from Trustpilot. The analysis helps Massage Therapists, Spa Owners, Wellness Consultants, Physical Therapists, Chiropractors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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