DIY Direct Supply has received mixed reviews from customers regarding pricing accuracy, shipping delays, and customer service. While some customers praised the quick delivery and quality of products, others expressed frustration over communication issues and receiving incorrect or used parts. Despite some positive experiences, there is room for improvement in ensuring accurate pricing quotes, timely shipping, and better customer communication.
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This was my first time buying. I purchased the exact same item elsewhere at a much higher cost before coming across diy. Very satisfied with price and service.
Timely communications from the company, delivered when expected, a fair price.
Products received were as ordered and arrived in just a couple of days. Good purchase experience
Quick delivery, correct product, fixed my problem.
Ordered parts one week ago have not heard a word from them sent a note on chat that I really need the order no response this is my first order with them makes me apprehensive I hope every thing comes out ok
Quick delivery of part that I ordered there web site was easy to use and I would recommend them and I would use them on my next order if they sell what I need.Jack Beil
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This page displays purchase options and a preview of the customer feedback analysis report for DIY Direct Supply based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Supply Chain Analysts, Product Managers, Marketing Strategists to discover insights into what people love, dislike, and need.
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