Mixed Customer Feedback on DIY Direct Supply: Pricing Accuracy, Shipping Delays, and Quality Concerns
  • 78 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore In-Depth DIY Direct Supply Customer Feedback Analysis

Mixed Customer Feedback on DIY Direct Supply: Pricing Accuracy, Shipping Delays, and Quality Concerns

DIY Direct Supply has received mixed reviews from customers regarding pricing accuracy, shipping delays, and customer service. While some customers praised the quick delivery and quality of products, others expressed frustration over communication issues and receiving incorrect or used parts. Despite some positive experiences, there is room for improvement in ensuring accurate pricing quotes, timely shipping, and better customer communication.

Best for
  • Retail Managers
  • Customer Service Trainers
  • Supply Chain Analysts
  • Product Managers
  • Marketing Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 39 reviews.

Custom Date - Nov 23, 2024
Featured Content
  • This was my first time buying

    This was my first time buying. I purchased the exact same item elsewhere at a much higher cost before coming across diy. Very satisfied with price and service.

    Sentiment
    • Positive
    Content
    • Price and Value
    Jul 14, 2019
  • DIY Direct Supply, Timely and Fairly Priced.

    Timely communications from the company, delivered when expected, a fair price.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery Experience
    Jun 06, 2019
  • Good experience

    Products received were as ordered and arrived in just a couple of days. Good purchase experience

    Sentiment
    • Positive
    Content
    • Product Quality and Accuracy
    May 13, 2019
  • Quick delivery

    Quick delivery, correct product, fixed my problem.

    Sentiment
    • Positive
    Content
    • Product Satisfaction and Functionality
    Apr 23, 2019
  • Ordered parts one week ago have not…

    Ordered parts one week ago have not heard a word from them sent a note on chat that I really need the order no response this is my first order with them makes me apprehensive I hope every thing comes out ok

    Sentiment
    • None
    Content
    • Customer Service Communication
    Mar 17, 2019
  • Quick delivery of part that I ordered…and good website easy to use.

    Quick delivery of part that I ordered there web site was easy to use and I would recommend them and I would use them on my next order if they sell what I need.Jack Beil

    Sentiment
    • Positive
    Content
    • Website Usability
    Feb 14, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
46 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 96
  2. Trustpilot Reviews 73
  3. Trustpilot Reviews 74
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for DIY Direct Supply  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Supply Chain Analysts, Product Managers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 39 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.