Overview of Customer Feedback on Coop Supermarket
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Overview of Customer Feedback on Coop Supermarket

Explore In-Depth Customer Insights on Coop Supermarket

Raadhuisplein 9, 2941 BR Lekkerkerk, Netherlands

The Coop supermarket receives mixed reviews from customers. Many appreciate its convenience, especially for those with busy schedules, and highlight the friendly service and good product range. The store is praised for being a cozy neighborhood shop, suitable for quick stops and essential purchases. However, there are complaints regarding outdated facilities, high prices, and unfriendly staff at times. While some customers note the store’s limited offerings in certain departments, others commend the quality of the meat and bakery sections. Overall, Coop's strengths lie in its accessibility and service, but improvements in store aesthetics and product availability are needed.

Source: Google Business Reviews of Coop

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Customer Feedback Analysis of Coop

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  • Gewoon een gezellige buurtwinkel waar je altijd je vergeten boodschappen kan halen en nog effe geld pinnen als je case nodig hebt

    Sentiment
    • Positive
    Content
    • Convenience

  • Hier werken enorm vriendelijke mensen. Het komt soms voor dat producten tegen het einde van de dag (na de werkdag) op zijn. Denk hierbij bijvoorbeeld aan het brood. Het is dus een aanrader om bijtijds alle boodschappen in huis te halen.

    Sentiment
    • Positive
    Content
    • Customer Service

  • Отличный магазин, есть всё что бы сделать покупки .

    Sentiment
    • Positive
    Content
    • Product Availability

  • Perfektní obsluha a výběr zboží

    Sentiment
    • Positive
    Content
    • Customer Service

  • Prima supermarkt. Vriendelijk personeel en winkel in nette staat

    Sentiment
    • Positive
    Content
    • Customer Service

  • Vandaag even snel met de hond naar binnen in mijn arm. Werd al snel geholpen als ik iets net niet te pakken kreeg met hond op arm. En bij de kassa werd gelijk men tas ingepakt. Super dank u. 4 geen 5 ondanks goede service blijf ik de uitstraling van de winkel toch beetje minder vinden maar werd vandaag door service wel opgevijzeld

    Sentiment
    • Positive
    Content
    • Customer Service
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Sentiment Analysis (limited preview)
63 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Coop based on online reviews collected from Google Business. The analysis helps Market Analysts, Retail Managers, Customer Experience Specialists, Business Strategists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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