Royal Sonesta Chicago: Elegant Ambiance, Modern Amenities & Stunning Views
Explore In-Depth Customer Feedback on Royal Sonesta Chicago
๎71 E Wacker Dr, Chicago, IL 60601, United States
The Royal Sonesta Chicago Downtown is praised for its elegant ambiance, attentive staff, and beautiful rooms with modern amenities. Guests appreciate the convenient location, friendly service, and stunning views of the city skyline. Some highlight the spacious suites, while others mention minor issues like cleanliness and unexpected charges. Overall, the hotel is recommended for weddings, city exploration, and special occasions due to its upscale feel and fantastic staff.
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Charged a โdestination feeโ for amenities that I did not use. Also when they put the hold on my card when I arrived they did not state that they would be charging the โdestination feeโ in that hold.
Sentiment
Negative
Content
Value for Money and Fees
Location is fantastic. I spent three nights here. Could have been a bit cleaner, but that's subjective. Otherwise, great!
Sentiment
Positive
Content
Cleanliness and Maintenance
We stayed in the suite and the tub easily fits two people. Great for couples getaway.
Sentiment
Positive
Content
Room Quality and Comfort
Stayed one night for our Christmas in Chicago weekend. Perfect location. Lovely room with comfy bed. Gorgeous views!
Sentiment
Positive
Content
Room Quality and Comfort
Very nice hotel right in downtown Chicago. The lobby is small and very comforting. The rooms are nice, and you get great views of the city. Would be staying here again if I'm in town .
Sentiment
Positive
Content
Hotel Location and Views
I had my baby shower there and stayed at the hotel for three days. The employee's are wonderful and helpful. And the atmosphere was on point.
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